Royal York Property Management

I am writing to express my disappointment with the services provided by Royal York Property Management. My experience has been marked by a series of issues that I believe warrant attention.

Upon moving into our rental property, we discovered that not all the keys were provided. Additionally, we were informed of an unexpected fee required to obtain the mailbox key. This lack of transparent communication and the subsequent financial surprise has been inconvenient and disappointing.

Adding to our concerns, there was an unannounced entry into our residence by Royal York Property Management. This entry, supposedly to drop off remote keys and retrieve the key deposit lock, has raised questions about privacy boundaries. Despite their admission of entering without consent, the incident has left us feeling uncomfortable about our right to privacy.

At this time, we are awaiting feedback in order to determine the next steps.

Prospective tenants should be cautious and consider these aspects before engaging with Royal York Property Management. While our experience has been less than ideal, we hope that sharing our concerns will encourage improvements in their communication and service practices.

Fantastic service from Royal York Property Management! Omar was a lifesaver during a tricky situation, and Eroll's team tackled maintenance issues promptly, enhancing my property's appeal for new tenants. Highly responsive and professional couldn't be happier!

I've been using Royal York Property Management for over a year now, and I am thoroughly impressed with their outstanding service and dedication. Their team is consistently professional, responsive, and reliable. Every concern is addressed promptly, and they go above and beyond to ensure both tenants and property owners are satisfied.

Their online portal is a breeze to use, making payments and maintenance requests seamless. I've also noticed that they have a great network of contractors, which means any repairs needed are done quickly and efficiently.

Moreover, their market expertise has been invaluable, ensuring my rental prices are competitive while also finding high-quality tenants swiftly. It's clear they prioritize a rigorous tenant selection process, which has given me peace of mind.

Their full-service management has taken the stress out of property ownership. I've had no vacancies, consistent rental income, and my property has been maintained immaculately. I would highly recommend Royal York Property Management to anyone looking for a top-notch property management company. They truly deserve every one of those five stars!

You cannot go any worst than hiring this company. They don't have any moral values and will trick you on every opportunity. They will provide low quality offers for tenant placement and if you chose to reject those they will still charge you

Professional and kind agents
Helped me alot
My phone calls and all concerns were answered
Thanks to everyone how helped me

Their team, especially my agent, John, has always been prompt in handling any concerns and the properties are well maintained. They've made being a landlord a seamless experience. Highly recommend them!

I have been using Royal York Property Management for my rental property, and they have been exceptional in every way. The team is knowledgeable, friendly, and dedicated to providing top-notch service. They handle all tenant-related matters efficiently and professionally. Maintenance requests are addressed promptly, and their network of skilled contractors ensures quality repairs. Royal York Property Management has made my experience as a landlord stress-free, and I highly recommend their services.

Royal York Property Management has been handling the maintenance of my property, and I am extremely satisfied with their services. Their team is professional, efficient, and responsive. They address repair requests promptly and ensure that all work is completed to a high standard. I am impressed with their attention to detail and commitment to maintaining the value of my property. I highly recommend Royal York Property Management for their excellent maintenance services.

I couldn't be happier with the services provided by Royal York Property Management. As an absentee landlord, I needed a trustworthy and competent company to manage my property, and Royal York exceeded my expectations. They handle all communication with tenants, handle maintenance requests promptly, and ensure that my property remains well-maintained. Their commitment to customer service is remarkable, and I highly recommend their services to anyone in need of reliable property management.

My house in Kitchener is an absolute delight! It provides a wonderful environment for my family. I'm extremely grateful to RYPM for helping me find such a place within just two weeks