The Post Hole Company

Automated times for arrival changed 6 times during the day - from 11:00 am to 1:00 pm to 3:30 pm to 5:30 pm to 6:30 pm to 7:00 pm. I had a professional on site all day to assist with the company with questions because this stuff is foreign to me. He had to leave a 5:oo pm hence I was unable to answer their questions. Then they told me my site was unprepared although the posts were marked with stakes and the ledger board on the house identified. Told me I had the wrong sono tubes - never did they tell me to get sono tube size 1 or 2. Then I got dinged for a $700 fee for the site not being prepared. Marlene (in the back office is very nice) knocked the price down to $350 but I didn't pay because I was on holidays. Surprised to receive an email from a collection agency with a $75 added fee and late fee. I have never paid a late fee in my life and I own my own home, car and cottage so to be dealing with a collection agency was very foreign to me. It was an exasperating experience. Be very careful - sweet on the outside but sticky to deal with. The multiply clicks within the website to find info is a bit sneaky. Look else where for a post hole company.

I am very happy with the work and customer service from The post hole company.
They were always updating me on time of arrival.
The employees work hard and are very knowledable...the work is great!!
Very much recommend this company.

I recently hired The Post Hole Company to install fence posts in my backyard, and I am beyond impressed with their service. From the initial inquiry to the completion of the job, every aspect of my experience with this company was outstanding.

First and foremost, the team at The Post Hole Company is incredibly professional and knowledgeable. Marlene, who handled my inquiry, was prompt in responding to my questions and provided me with all the information I needed to make an informed decision. She guided me through the process with patience and expertise, ensuring that I felt confident in my choice to hire them.

When it came time for the installation, the crew arrived on time and ready to work. They were courteous, efficient, and demonstrated a high level of skill and precision in their work. Despite encountering some unexpected challenges during the project, they remained calm and composed, finding effective solutions to ensure that the job was completed to my satisfaction.

The quality of their workmanship is second to none. The fence posts were installed with precision and care, and the finished result is both sturdy and visually appealing. I have received numerous compliments from friends and neighbors on the quality of my new fence, and I am proud to recommend The Post Hole Company to anyone in need of their services.

Overall, I cannot say enough positive things about my experience with The Post Hole Company. Their professionalism, expertise, and commitment to customer satisfaction are truly commendable. Thank you to Marlene and the entire team for a job well done!

From the get-go, these guys were super cool and made the whole process a breeze.

The crew showed up right on time, did their thing with a smile, and my fence posts are standing tall and proud. What I really loved was how they kept me in the loop - no surprises, just straight-up good communication.

If you're on the lookout for top-notch service and a team that knows their stuff, The Post Hole Company is where it's at. I'm stoked with the results and can't recommend them enough. Big thanks, y'all!

FOR A COMPANY THAT DOES ONLY ONE THING , THEY COULD NOT DO IT WORSE. LITERALLY BOOKED 5 DIFFERENT DATES. SHOW UP WHENEVER THEY WANT THEN THREATEN YOU WITH CANCELLATION FEE. THEN OF COURSE THE JOB ' IS NOT WHAT WE EXPECTED" AND HAVE TO CHARGE MORE. DECK FOOTINGS OUT OF SQUARE. THE ONLY THING THEY DID RIGHT IS DIG THE HOLE , WELL ACTUALLY THE MACHINE DID THAT PART.

Had a very smooth experience with Phil and his team for Dig & Set of 11 posts 6x6x10, 12 holes, and costing $880 (cheaper than equipment rental, delivery, and concrete if I did it alone). The team of 4 arrived as expected at 9:25am and were finished by 10:40am. My fence posts are along a hedge and a huge tree all other fencing or digging companies either didnt respond or demanded the removal (at a fee of course), but Phil was able to get through roots and place the posts where I had flagged. They started with a string line, sprayed the locations, then dug & poured concrete. Phil also provided some suggestions about how I should best continue with building my fence. I was worried because of some harsh online reviews, but if you read their website FAQ then everything will be smooth!

I had hired the Post Hole Company back in March 2022 to complete the digging and setting for my fence. First off, what a professional company! From the initial phone call for pricing - the ladies in the office were really professional and well aware of what I was in need of. The crew came on site and began working immediately. Everything went smoothly. I highly suggest the Post Hole Company! Great work - Would 100% use you again! Thank you for everything.

Simple project. Needed 4 holes dug, for sono tubes to be placed 48” deep minimum as per standard bylaw requirements. Foundation was for a gazebo so standard need to ensure top surface of all 4 sono tubes were level was essential.

The Post Hole Company has no ability to ensure the foundations they dig are level at the surface. I had to spend time to level out their post holes as best I could while they were getting upset with the time required.

The posts were still not level once poured. I had to do use a number of shims to level the gazebo out as best as possible.

As another review mentioned, the quality of concrete they use is Very substandard. My drill went instantly through the concrete and the bolts would not hold.

Once on site I received an email from the company advising that the soil was filled with rocks (it was not) and that I had to immediately approve double the charge they had quoted or they would leave instantly and not drill or pour the foundation. When I showed them photos of their drilling once completed, showing there indeed were no rocks they basically said “too bad”.

They left a huge mess of gravel and concrete on the front driveway and street. It took us 2 1/2 hours to clean their mess up. I advised the company of the mess and they just didn’t care.

I absolutely would never use this company again. I wanted to share this information.

I had them do 13 fence posts and 6 footings. It looked like they'd done a good job when they left, although they didn't use the sonotubes I'd purchased and told them I wanted used. However later I found out that the concrete was mixed wrong and is so weak it crumbles by hand.
The owner seemed apologetic and offered to do a full repair, but when it got down to details, I would be left with a crappy repair job and another mess to clean up after them. Instead of this he gave me a less-than-half refund.

This company did a fantastic job right from the booking process to the logistics, coordinating and the guys doing the work were fantastic . They were knowledgeable. The price was fantastic for the service I recieved. I would definitely recommend this company to anyone looking for post holes or footings done. Cant say enough about them