Installation - no issues, its after installation no one cares
The installation was done right on time and as described. Just two weeks after when you call that the apparatus is not working, no one responds on time. I had to call three times to their call center and every time I was told some one will be in touch with me shortly.
- Approximate cost of services:
- $0.00
- Company Response
Dear Schhabra,
We apologize for any inconvenience. We take customer support very seriously and would like to investigate this matter further to identify the cause of the delay and ensure that our customer support team is providing prompt and effective assistance to our customers. However, we were unable to locate your account using the name provided in your review.
If you could please provide us with more information about your account, such as the name and contact information used to set up the account, we will follow up on the issue and work towards resolving the problem as quickly as possible. Please feel free to contact us at +1 855-227-7234, or alternatively, you may send us an email at info@simplysmarthome.ca