Stannah

Stannah rep Christy was very professional and explained me everything about the installation process during her visits and educated me about the available stairlift options for curved stairlift. Installers Ben and Daniel did a fantastic stairlift installation. Stairlift is made with high quality material and technology and it is very well installed, everything done much better than my expectation. Kudos to the Stannah team!!

My husband suffers from Multiple Sclerosis and has a lot of balance issues and stairs are a real challenge for him. He recently had a fall that resulted in him requiring a lot more help. With the help of our amazingly compassionate and informative sales representative Christy we were able to find one that accommodated his needs, our curved staircase and actually blend in with our decor which was huge bonus!!.
Our installers Ben and Craig were professional, respectful and knowledgeable and were in and out in a timely fashion. This was a very emotional time for our young family but your amazing team and product made it easier on us....we have recently recommended your product and sales Consultant to a few family members and friends. It was also helpful we were given a payment plan as this was not covered under our benefit plan...
5 stars all around Stannah!!!!

This review is for the custom design, fabrication, and installation of a Siena 260 stair lift system in January 2022 by Stannah Canada Inc., 25 Valleywood Dr., Markham, Ontario.

I initially spoke with Christy, Senior Advisor at Stannah who explained the models and options available, pricing, steps & times from order placement to installation in addition to identifying the March of Dimes program to financially assist qualified individuals with such devices. Her support continued during a stair lift “test drive”, through the stair measurement step, and in dealing with the March of Dimes until complete. Without a doubt, she has been one of the best company contacts I’ve had the pleasure of dealing with. If in need of a stair lift system, I would strongly recommend contacting Christy first.

Installation was completed by Craig and Dan both of whom were both;
• Vaccinated against Covid, masked, and properly kept their distance
• Very personable and a pleasure to deal with
• Knowledgeable of their product; installation quality was very high and all questions were adequately answered
• Prompt in their arrival and installation efforts which took less time than anticipated
• Tidy during their retrieval of parts & tools and during the installation & cleanup
• Thoughtful in their demonstrations and explanations of how to use the system

Although the stair lift has been in use for less than 1 week, it is obviously very sturdy in its installation & construction (tested by 2 heavy individuals) and very easy to use. Stannah products and service have my vote.
Note – I have no connection with Stannah (other than being a satisfied customer)

My stairlift broke down on Christmas day, it is blocking my only way to access the rear part of the home. I have abt 2 ft to squeeze by to access the stairs and rear part of the house. NO service available or tech call to help. This morning I called again and was told not to expect any service until the new year and the lady was unable to schedule a call and I was told not to expect one either. This is unacceptable, these lifts are sold to people with mobility issues but if your lift breaks down you are left without a service appointment or repair. Unacceptable. The unit is still under warranty.

The installers Ben/Daniel were so very courteous and worked so efficiently. There was no mess, everthing was cleaned up. They were such a pleasure to have in my home.
The advisor Christy was also wonderful to work with.. She was very informative and answered all questions. I would definitely recommend her and the company.

We are well pleased with the installation of the Stairlift.
The installers - Ben and Felipe were very professional and courteous, didtheir work with a minimum of disruption and cleaned up carefully when finished. Also, we found Christy, your sales agent to be very helpful and thorough in explaining the features of the Stairlift.
The unit works very well and we can appreciate that it will enable us to stay in our home for as long as possible.
Norman and Margaret Bell.

We installed a stair climber so we could remain in our home as we age.
Tax incentive this year can be applied.

Health reasons required a straight line lift from the lower level to the front door landing . The sales representative arrived promptly, measured the location and gave me a firm price on the spot. After comparing 3 competitive quotes we determined Stannah provided the best product at the most competitive price. The order was placed and the lift was installed less than a week later. It works flawlessly and is just what I need.

Great workmanship. The gentleman that did the work was very professional and very thorough in the explanation on how to use the chair. Very satisfied with the installation

Left a my name and number on their site. Was called the next day so I could explain the problem was having with the chairlift. They sent out a technician the next day. Great service of inspecting the chairlift and what was needed. He tested the chairlift to make sure there were no other issues with it functioning correctly. Very polite and knowledgeable when asked questions about their product and company. Would highly recommend them.