We went with 2 Burley Men for a move from Edmonton to Langley due to the length of drive it would take to do all at once. We were promised everything would arrive on time for our possession date on the 29th, which was important as my wife started work just 3 days after that and we needed the time to get prepared. I believe it was the owner who made that promise. We ended up getting told 24 hours before we were going to be there unpacking with a bunch of help that took time off work to help unpack, that they were going to be delayed as they had decided to add shipments to their order and put them before ours. Our stuff ended up arriving a day and a half late and they did not finish the move until late that night.
We were given no discount for the delays and virtually no apology beyond them saying "what were they going to do?". On top of that, the second moving crew with a boss that was busy berating his employees for most of the move, anytime we werent obviously nearby, damaged the one item that we specifically told them was important to us. An expensive glass drawer that was passed down from my wife's grandma. We received $105 for that but does little to fix our drawer.
The original packers were quick and their boss was polite. Everything after that was awful.
- Approximate cost of services:
- $3,800.00