Eco Star Home Services

I was told, I'll get back $7100 from government later. Hopefully that's true. The job they did was nice. Thanks all.

Mathew called me. He explained clearly on the project details. They came in my house and examined the feasibility of the installation. They have a good offer with discount.

I was convinced and accepted. The work was completed by 2 weeks. I already referred them to one of my friend.

I am satisfied. Well done Eco-Star.

Replacing AC with heat pump. Very satisfy, well organize and responsible. Clean up all garbage and removed old AC. Dave was very helpful in explaining the details of the install.

ECO Star Home Services was recommended to us by our relatives. The work contracted by this company was done professionally and within the time frame committed. The system was installed and was functioning the same evening. Next day an error message was reported by the system. We informed Eco Star and the issue was addressed by making some adjustment in the thermostats. The visiting engineer explained and demonstrated that the error was not from the installed system but rather the difference in the actual outside temperature and what was reported through the internet. System was installed a week ago and is functioning well. We are pleased with the services provided by Eco Star Home Services.

Hassle free, replaced an old air conditioner with a heat pump because of government rebate. Tracy was very helpful in explaining the process, arranged the audit and installation date. The technicians also showed professional and pointed out my previous air conditioner installation used a sub standard electrical wiring. Definitely worth 5 stars.

Sales Rep and two Technician who installed heat pump at out home a week ago are friendly and knowledgeable. I am satisfied their service.

Eco Stars customer service was amazing, I was working with Andy. From day one he communicated every step of the way. The team of installers came in on time and was done in few hours and cleaned up everything.

Eco Star's customer service was excellent from my phone call enquiry, Sam from sales and Jason with his install team. Sam was in touch all the time and Jason's install was fast, courteous, efficient and left no mess.

I have used this company several times over the past 10 years to replace furnaces, air conditioning units, and water tanks in my houses located in different areas. Their technicians are highly professional, and their service exceeds my expectations. They are willing to spend extra time to ensure they choose the best option for me.
Their sales team is outstanding, particularly Jimmy, who patiently addressed many of the concerns I had.
Additionally, their customer service team is excellent. They answered the phone even when I called them at 11pm at night, providing exceptional service. This level of availability and support surpasses any experience I've had with a one-person team. I would highly recommend this company to friends and family.

Joseph at Eco Star Home is a great professional. He provided me with a very competitive price and delivered a great product and amazing service.

My house only had baseboard heaters. I contacted over 12 companies on September - Novermber 2022 to install the air ducts, a furnace and a heat pump. Many companies didn't know well how to work with a heat pump at that time, many tried to push me to sell the ductless heat pump, but with the canadian winter after months of research I decided to go with a hybrid system - gas furnace and electric heat pump - all from Bosch. Joseph was very knowledgeable, he had a great technical staff. I decided to install the furnace in my crawling space, so the furnace had to be in the horizontal position, many companies had difficulty with this setup and not enough expertise to do it properly.

The Eco Star team did install the furnace in the horizontal position and made sure to use the correct installation parts for this setup. The brand new Bosch heat pump had problems. Eco Star helped me all the time, they intermediated the communication with Bosch, got another brand new unit and installed, no additional charges or expenses. I also had some questions about the operation, they always prompted replied to my emails and phone calls.

They provide an amazing support after the sale was completed and the product installed. I am writing this review as a recognition of their high level commitment to their clients and great professionalism.