Eco Star Home Services

Heating & Air Conditioning
Markham ON L3R 9T5
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Reviews for Eco Star Home Services

Average customer rating:
9.7 10 (119 reviews)

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Sam T
Sam T
0 reviews Toronto, ON
10/10

Furnace install

The year 2023 begin with need of new furnace

Between few companies found on internet came across Eco-Star Home Services
Speaking with sales representative Sam , he was professional sales person with Win-Win idea for my solution. It was obvious choice to go with him as he had all the answers to the questions I had . We went over the recommendation to make sure we have correct model and size as well confirming available inventory.

I am very satisfied so far with furnace especially with the superior installers Hans and Hoa, Perfect Team, well organized, professional, superior workmanship (I know of one when I see one), very detailed and precised, understanding customer and accommodating, I am running out of words for praise the the installers. They informed us all the way about their work as well doing their superior work, not a perfectible of garbage left behind...

The furnace was installed as promised and installed on promised time

RECOMENDED COMPANY

Sam T

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much for leaving this review! We appreciate you taking the time to reach out and help others find the perfect fit for their service needs by sharing your experience with us.

kfauy in Burlington
kfauy in Burlington
3 reviews Toronto, ON
10/10

A very smart young technician resolved my gas leak problem

The problem with Ecostar is a long wait for them to call back when there is an emergency. but it is worth the wait. I was red tagged by Enbridge after they installed a new meter. The leak problem was really caused by the installation and it came from outside into the house. So if you have any emergency/repair/installation. go to ecostar and ask for HANS. I later found out he replaced furnace/air/conditioner/water and other minor things for my brother. He was happy dealing with Hans too.

Approximate cost of services:
$400.00
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Company Response

Thanks for taking the time to share your experience and we appreciate your recommendations!

Private User
Private User
Private User reviews Markham, ON
10/10

Furnace installation

Well done eco star for replacing my furnace, fair price and professional technicians. Thanks Sam and James term

Approximate cost of services:
$3,500.00
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Company Response

Thank you very much for leaving this review! We appreciate you taking the time to reach out and help others find the perfect fit for their service needs by sharing your experience with us.

ailikecanada
ailikecanada
0 reviews Mississauga, ON
10/10

Furnace, Water Heater, Attic Insulation finished in one day! Great job!

I want to give eco star home service co. a big like. since they finished replacing my old furnace, old water heater, and adding attic insulation within a day, what a high efficient company they are. Especially thanks to Mr. Yuan and his father, they are very patient and professional, installed new high efficient furnace and tankless water heater for me. they always discuss detail information with me and do extra works to ensure perfect installation.

Approximate cost of services:
$9,700.00
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Company Response

Thank you very much for leaving this review! We appreciate you taking the time to reach out and help others find the perfect fit for their service needs by sharing your experience with us.

Private User
Private User
Private User reviews Markham, ON
10/10

AC replacement

Highly recommended, Eco Star replace my 20years old ac unit, Sam helps me out a lot and very patient. Thanks you guys.

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for leaving this review! We appreciate you taking the time to reach out and help others find the perfect fit for their service needs by sharing your experience with us.

Private User
Private User
Private User reviews Toronto, ON
10/10

air condition purchase and instaltion

Joseph was full of information for us and very professional. He answered all our questions and even helped us with getting a rebate. I recommend him to our friends in Toronto already. It was a pleasure working with him and his staff.

thanks,
Joao Pavao

Approximate cost of services:
$0.00
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Company Response

Thank you very much for leaving this review! We appreciate you taking the time to reach out and help others find the perfect fit for their service needs by sharing your experience with us.

Kathy in Toronto
Kathy in Toronto
1 review Toronto, ON
10/10

Furnace replacement and Heat Pump

Tracy and Hans were an awesome team! Tracy fully explained our options for replacing our AC and furnace, as well as all the rebate options available for us. Tracy and her team lined it all up quickly and had it installed before we hit the next big heat wave. Hans and his team were awesome with the install! They ripped out the old system and replaced all the old infrastructure for us and upgraded it all and added a modern thermostat so we can control it remotely and also future proofed us! They were fast and efficient. Had it all done in 1 day. Great job! No problems, excellent install. Cleaned up after they were done. I would recommend Tracy and Hans 100%.

Approximate cost of services:
$12,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for leaving this review! We appreciate you taking the time to reach out and help others find the perfect fit for their service needs by sharing your experience with us.

Shu
Shu
1 review Toronto, ON
10/10

Prompt, Professional and Polite

Joseph was a delight to work with. We gotta Heat Pump, Furnace, thermostat installed and attic insulation done. The whole activity was done within a day. Joseph was always available nearly 24/7 to address any and all queries. He assisted and explained about different provincial and federal rebates we can apply for. Additionally took time to explain how the installation process will work. For new homeowners it could be a stressful undertaking to invest capital for such an integral home infrastructure, but Joseph had an experienced crew who did the job with utmost professionalism. There was some language barrier to manage when working with the installation staff but Joseph made sure he was on the ground through the installation process. I would highly recommend working with the Ecostar team.

Approximate cost of services:
$13,500.00
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Company Response

Thanks for taking the time to share your experience and we appreciate your recommendations!

Feras
Feras
2 reviews East Gwillimbury, ON
10/10

New Home Air Condition install

I did not have any prior experience with the HVAC. Joseph was very knowledgeable and provided the right size recommendations. The installation was on time and the team left the place clean and tidy. I strongly recommend their services. Very happy with my purchase.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to share your experience and we appreciate your recommendations!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Eco Star Home Services

About Us
For more than a decade, Eco Star Home Services Co. has dedicated itself in providing affordable and reliable home comfort solutions that every family deserves. We are a leading provider of furnaces, air conditioners, water heaters, water treatment systems, IAQ (indoor air quality) products, home insulation, maintenance and protection plans, and other HVAC (Heating, Ventilation and Air Conditioning) related services. At Eco Star, our goal is not simply selling HVAC products to you. We go above and beyond what you would expect from us. To us, your comfort does not only mean cool air for hot days or warm heats for cold days. It also means your experience in working with us is pleasant and satisfying. With this customer-first focus in mind, we carefully source and build up teams consisting of professional sales, experienced technicians and friendly customer services that you can trust and rely on. Our exceptional service has won us A+ BBB (Better Business Bureau) rating, and Best of 2020 Award from HomeStars. Eco Star serves over thousands of customers annually, and we hope to have you as a customer soon! We sincerely welcome you to visit our brand new 15,000sq feet showroom conveniently located off Hwy 404 and 407, where our friendly sales and customer service team will warmly greet you and answer all your questions.

Thousands of old and new customers come back to us year after year because of:

Our History
Now, Then and Always, we will be here for you. Eco Star is not a flash-in-the-pan company. Established in 2008, and over the past 12 years, we have grown into a thriving company with a 5 million insurance coverage, and a brand new 15,000 sq feet showroom based in Markham. Our proudest accomplishment is the large number of long-term customers who year after year put their trust in us.

Our Attitude
What sets us apart from the competition is that we're passionate about the products and services we provide and quality of support. Quality is a word being used too often. But here, we mean it. At Eco Star, we listen carefully to customers’ needs and provide the solution most suitable for them. We encourage each other to achieve excellence in all endeavours and aren't satisfied until our customers are satisfied. We always welcome and act on your feedback so we can improve every aspect of our business.

Our experience
To date, we have successfully provided over 15,000 heating, cooling, water heaters, and other related HVAC solutions to customers across the residential and commercial sectors. This extensive experience managing all types of HVAC projects means we will handle every detail and coordinate all aspects so you can rest assured that your project will be completed on time and on budget. And we don’t settle with “good enough”. Our sales and technicians are provided with continuing education opportunities on a regular basis to allow them to stay current with the latest products and technology.

Our Support
We all know how frustrating it can be to have a problem and not get the support promptly. Our expert team is here to help you and we strive to provide the best customer service possible. To underscore that statement, on top of our standard, office-based support, available from 9 AM to 6 PM, Monday to Sunday, we take support one step further by offering 24/7 customer service!

Our One-Stop Service
We handle all aspects of your HVAC related needs. We are here to offer you a one-stop service from finding the right product for your HVAC needs, explaining the rebate process, and arranging a Registered Energy Advisor. We take all stress of going through rebate application. Eco Star Home Services is a participating contractor with a wide variety of heating and cooling incentives programs. Receipt of Eligible Rebates Guaranteed! We take care of the complicated stuff so you can take care of your family and work.

So, let's get started...
Looking for home comfort solutions? Look no further, give us a quick call at 416-321-8666, or simply send us an email at info@ecostarhomeservices.com to get your HVAC project rolling today. We know you won't be disappointed.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Eco Star offers a comprehensive collection of HVAC and home comfort products available for Purchasing or Rental. Heating Categories: Furnace, Boiler, Unit Heater, Air Handler, Fireplace, Floor Heating Cooling Categories: Air Conditioner, Heat Pump, Mini Splits Water Heater Categories: Water tank, Tankless Water Heater Water Treatment Categories: Water Softener, Carbon Filter, RO Drinking System, Ultraviolet Disinfection System IAQ Categories: Ultra UV lights, HEPA, HRV, ERV, Humidifier, Dehumidifier, Media Air Cleaner, Thermostat, Duct Cleaning Insulation Categories: Attic, Basement, Crawl Space Commercial Categories: Make-Up Air Units, Packaged Systems (Rooftop Units)
SERVICES
We are a leading provider of furnaces, air conditioners, water heaters, water treatment systems, IAQ (indoor air quality) products, home insulation, maintenance and protection plans, and other HVAC (Heating, Ventilation and Air Conditioning) related services. 24/7/365 Live Customer Service to ensure you get the support you need during Emergency!
BRANDS
Carrier, York, Eco Star, Goodman, Lennox, Daikin, Navien, Sterling, Airmax, Kingsman, Rheem, Rinnai, Novo Water, Aqua Flo, Waterite Fusion2, Venmar, Amaircar, Honeywell, Ecobee, and etc.
STYLES
Eco Star is proud to have a professional and multicultural team standing behind our customers, offering one-stop home comfort solutions: Installation - Rental - Repair- Maintenance - Rebate Application. We focus on the complicated part so you can focus on your home enjoyment.
SPECIALITIES
Trusted, Friendly, and Professional premier dealer of world-leading HVAC brand: Carrier, Turn to the Experts!
WEBSITE
https://www.ecostarhomeservices.com/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
66
PAYMENT METHOD
Cash. Cheque. Credit Card. Financing
LICENSES
G1 , G2, Air Cond & Refrigeration Mechanic 313A, 313D, ODP, TSSA
MEMBERSHIPS
BBB, WSIB, HRAI, TSSA, SAVEONENERGY, ENBRIDGE,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up To 10 Years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.