More about Eco Star Home Services

About Us
For more than a decade, Eco Star Home Services Co. has dedicated itself in providing affordable and reliable home comfort solutions that every family deserves. We are a leading provider of furnaces, air conditioners, water heaters, water treatment systems, IAQ (indoor air quality) products, home insulation, maintenance and protection plans, and other HVAC (Heating, Ventilation and Air Conditioning) related services. At Eco Star, our goal is not simply selling HVAC products to you. We go above and beyond what you would expect from us. To us, your comfort does not only mean cool air for hot days or warm heats for cold days. It also means your experience in working with us is pleasant and satisfying. With this customer-first focus in mind, we carefully source and build up teams consisting of professional sales, experienced technicians and friendly customer services that you can trust and rely on. Our exceptional service has won us A+ BBB (Better Business Bureau) rating, and Best of 2020 Award from HomeStars. Eco Star serves over thousands of customers annually, and we hope to have you as a customer soon! We sincerely welcome you to visit our brand new 15,000sq feet showroom conveniently located off Hwy 404 and 407, where our friendly sales and customer service team will warmly greet you and answer all your questions.

Thousands of old and new customers come back to us year after year because of:

Our History
Now, Then and Always, we will be here for you. Eco Star is not a flash-in-the-pan company. Established in 2008, and over the past 12 years, we have grown into a thriving company with a 5 million insurance coverage, and a brand new 15,000 sq feet showroom based in Markham. Our proudest accomplishment is the large number of long-term customers who year after year put their trust in us.

Our Attitude
What sets us apart from the competition is that we're passionate about the products and services we provide and quality of support. Quality is a word being used too often. But here, we mean it. At Eco Star, we listen carefully to customers’ needs and provide the solution most suitable for them. We encourage each other to achieve excellence in all endeavours and aren't satisfied until our customers are satisfied. We always welcome and act on your feedback so we can improve every aspect of our business.

Our experience
To date, we have successfully provided over 15,000 heating, cooling, water heaters, and other related HVAC solutions to customers across the residential and commercial sectors. This extensive experience managing all types of HVAC projects means we will handle every detail and coordinate all aspects so you can rest assured that your project will be completed on time and on budget. And we don’t settle with “good enough”. Our sales and technicians are provided with continuing education opportunities on a regular basis to allow them to stay current with the latest products and technology.

Our Support
We all know how frustrating it can be to have a problem and not get the support promptly. Our expert team is here to help you and we strive to provide the best customer service possible. To underscore that statement, on top of our standard, office-based support, available from 9 AM to 6 PM, Monday to Sunday, we take support one step further by offering 24/7 customer service!

Our One-Stop Service
We handle all aspects of your HVAC related needs. We are here to offer you a one-stop service from finding the right product for your HVAC needs, explaining the rebate process, and arranging a Registered Energy Advisor. We take all stress of going through rebate application. Eco Star Home Services is a participating contractor with a wide variety of heating and cooling incentives programs. Receipt of Eligible Rebates Guaranteed! We take care of the complicated stuff so you can take care of your family and work.

So, let's get started...
Looking for home comfort solutions? Look no further, give us a quick call at 416-321-8666, or simply send us an email at info@ecostarhomeservices.com to get your HVAC project rolling today. We know you won't be disappointed.

CATEGORIES: Heating & Air Conditioning
PRODUCTS: Eco Star offers a comprehensive collection of HVAC and home comfort products available for Purchasing or Rental. Heating Categories: Furnace, Boiler, Unit Heater, Air Handler, Fireplace, Floor Heating Cooling Categories: Air Conditioner, Heat Pump, Mini Splits Water Heater Categories: Water tank, Tankless Water Heater Water Treatment Categories: Water Softener, Carbon Filter, RO Drinking System, Ultraviolet Disinfection System IAQ Categories: Ultra UV lights, HEPA, HRV, ERV, Humidifier, Dehumidifier, Media Air Cleaner, Thermostat, Duct Cleaning Insulation Categories: Attic, Basement, Crawl Space Commercial Categories: Make-Up Air Units, Packaged Systems (Rooftop Units)
SERVICES: We are a leading provider of furnaces, air conditioners, water heaters, water treatment systems, IAQ (indoor air quality) products, home insulation, maintenance and protection plans, and other HVAC (Heating, Ventilation and Air Conditioning) related services. 24/7/365 Live Customer Service to ensure you get the support you need during Emergency!
BRANDS: Carrier, York, Eco Star, Goodman, Lennox, Daikin, Navien, Sterling, Airmax, Kingsman, Rheem, Rinnai, Novo Water, Aqua Flo, Waterite Fusion2, Venmar, Amaircar, Honeywell, Ecobee, and etc.
STYLES: Eco Star is proud to have a professional and multicultural team standing behind our customers, offering one-stop home comfort solutions: Installation - Rental - Repair- Maintenance - Rebate Application. We focus on the complicated part so you can focus on your home enjoyment.
SPECIALITIES: Trusted, Friendly, and Professional premier dealer of world-leading HVAC brand: Carrier, Turn to the Experts!
WEBSITE: https://www.ecostarhomeservices.com/

YEAR ESTABLISHED: 2008
NUMBER OF EMPLOYEES: 66
PAYMENT METHOD: Cash. Cheque. Credit Card. Financing
LICENSES: G1 , G2, Air Cond & Refrigeration Mechanic 313A, 313D, ODP, TSSA
MEMBERSHIPS: BBB, WSIB, HRAI, TSSA, SAVEONENERGY, ENBRIDGE,
LIABILITY INSURANCE: Yes
WORKERS COMPENSATION: Yes
BONDED: Yes
WRITTEN CONTRACT: Yes
WARRANTY TERMS: Up To 10 Years

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Write a Review

Average customer rating:
9.7 10 (119 reviews)

Private User

Private User reviews Hamilton, ON Joined 2022/05/31

10/10

Goos service

Hamilton

05/31/2022

This company provide good product and services, very easy and quick communication, workers come at scheduled time, AC installation is professional, it works perfectly. Thanks!

Job Price

Approximate cost of services:: $3,100.00

Was this review helpful?

Company Response: Thanks for taking the time to share your experience and we appreciate your recommendations!

0 reviews Markham, ON Joined 2022/05/26

AC Installation

Heating & Air Conditioning review in Markham

05/26/2022

I'm totally satisfied with the AC installation. Sam is very professional, knowledgeable and patient to answer all my questions and provided me the best option what I need. The price is lower than other companies. I couldn't even find other companies that they can provide me 10 years labor warranty on YORK AC. They could even schedule a booking on the same day I purchased the AC. The technician Hans is also professional. He explained clearly to me what he did and provided me tips how to maintain the AC etc. ECO STAR is highly recommended.

Approximate cost of services:: $2,900.00

Private User reviews Toronto, ON Joined 2022/05/21

Heating and cooling

Heating & Air Conditioning review in Toronto

05/21/2022

Exceptional consultation services by Tracy, she is friendly and professional, explained everything in details on her recommendations.
First-rate job done by the technicians, Installation was done efficiently and nice clean up when finished.

Approximate cost of services:: $5,000.00

0 reviews Ajax, ON Joined 2022/05/18

Pros at work

Ajax

05/19/2022

Eco Star came to replace my furnace, change my hot water tank for a tankless one, and added insulation to the attic. These guys were great. Sam, the sales manager was honest and knowledgeable. He offered options, advice and assessment, without being pushy. He had helped my father-in-law before several years back.
Hans, the guy changing the furnace and installing the tankless hot water tank was a pro. He is fast and determined, focused and knowledgeable. He and his partner worked seamlessly in unison like a well oiled machine. They were clean, careful and considerate.
Ken added pink insulation to my attic. He operated very quickly and with consideration. For a typically messy type of work, he did an excellent job keeping as clean as he could.
I'm waiting for my rebate cheques, but I trust they will handle it and come in time (just as my father-in-law got them before. Thank you Eco Star for blessing me with your services. Well deserved, no-brainer 5 star.

Gordon

0 reviews Toronto, ON Joined 2022/04/28

New Gas Furnace and Hot Water Tank

04/28/2022

Tracy from Eco Star was very thorough in the entire renovation process. She explained each step in detail and followed up. They removed the old furnace, oil tank and water heater and installed a new furnace and water heater. The whole renovation process took about 1.5 days.

Approximate cost of services:: $7,400.00

Moe

1 review Mississauga, ON Joined 2022/04/24

Great customer service experience

Moving & Storage review in Mississauga

04/24/2022

I upgraded my furnace, water tank to tankless, attic insulation and AC to heat pump with Eco star. Joseph was very quick to respond to my inquiries and recommend the right combination of equipment to get the greener home and Enbridge rebates for a more energy efficient home. The installers had to come back for some work and heat pump re-configuration. Big thank you to Joseph for the quick response and securing a team to come back in a short time.
Thanks Eco Star and especially Joseph for smooth work from the quote stage to commissioning.

Approximate cost of services:: $16,000.00

Company Response: Thank you very much for leaving this review! We appreciate you taking the time to reach out and help others find the perfect fit for their service needs by sharing your experience with us.

Kim

1 review Newmarket, ON Joined 2022/04/17

Furnace, A/C and Tankless

Heating & Air Conditioning review in Newmarket

04/17/2022

Thank you Eco Star Home Service company doing the great job especially thanks to Joseph Chan providing the professional service and excellent customer support. Now my home completed with attic insulation upgrade, tankless water heater upgrade and high efficiency furnace upgrade. I applied Enbridge rebate for $2,750.
Also my old A/C upgrade to heat pump A/C to apply for federal government Canada Greener Home Grant rebate up to $5,600.
I am happy and expecting the rebate soon. Thank you Eco Star again.

Approximate cost of services:: $17,000.00

Private User reviews Toronto, ON Joined 2021/12/31

great service . sam is nice

Moving & Storage review in Toronto

12/31/2021

I just upgraded my water tank to a tankless water heater. I am so glad that I went with Eco Star. Then, Sam was so knowledgeable and professional that he quickly came up with the best solution for the installation, since the installation had a lot of difficulty with gas lines and ventilation pipes. Compared to the other three companies, they just sent some random salesman who had no idea how the tankless was supposed to be installed. Thanks again, Eco Star.

Approximate cost of services:: $6,000.00

Private User reviews Richmond Hill, ON Joined 2021/12/30

Furnace and tankless

Heating & Air Conditioning review in Richmond Hill

12/30/2021

I am very happy with Sam”s service.
He provided a windfall suggestion.
He is very Patient to educate me to accept new idea regarding water tankless . UV light . Media cleaner and enlarge air return.
Great work
Professional personal contact skill.
Thank you so much.

Approximate cost of services:: $13,000.00

Private User reviews Markham, ON Joined 2013/09/12

Water Heater Replacement

Water Filtration & Purification review in Markham

My 20 yrs old water heater leaked in Oct. After calling different companies, I decided to go with Eco Star. Sam was helpful, knowledgeable, polite, quick and responsive that I got my new heater installed next day. The technicians that came were efficient. I am happy to recommended Eco Star and Sam without hesitation.

Approximate cost of services:: $1,800.00

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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