Doctor Appliance Ottawa

I am very pleased with the service this company provides. My phone request for an appointment to have my washing machine repaired was answered quickly. The work was well done for a reasonable cost and the technician was very pleasant and knew what he was doing.

Outstanding service. The dryer was over 15 years old. Ilya quickly diagnosed the problem and tried to find a new mother board. Unfortunately this mother board model is not being made anymore. I highly recommend Doctor Appliance for an honest assessment of the problem with your appliance.

Had some trouble with the dishwasher last week and reached out to Doctor Appliance. I've used them twice before and been very pleased with the service team and repairs completed.
This time it was Danny who came to work on the dishwasher. He was friendly and professional. He completed the repair same day and talked me through what he was doing. Dishwasher was back to work right away. Another great service experience.
I've recommended Doctor Appliance to my friends and family and they remain my go-to appliance service team!

A quick turnaround (same day) to my request, unfortunately the machine was not worth the $ to save it. The repair person was so pleasant, explained what was wrong with the machine.

I called Doctor Appliance because I had an older dryer that was no longer heating up. The service person was polite and did everything he could but the heating element was burned out and he couldn't get a replacement. We had some confusion over the billing but they were very responsive and fixed it quickly.

September 6, 2023
Today Sergii came to service our washing machine and fridge. We haven't ever needed to call a repair person before and were a little nervous about trusting a company we didn't know. After doing research we found Doctor Appliance with their incredible track record and ratings. It almost seemed too good to be true.

We are beyond thrilled with the service we received! Sergii was extremely knowledgeable, friendly and talented fixing the issues quickly. Prices were very reasonable. Sergii showed up on time and went above and beyond. We will definitely be recommending Doctor Appliance to everyone we know.
Many thanks!
Elizabeth

Mr Sergii came to fix my refrigerator wich I had constantly water falls. IT was overwhelming.
He did the inspection fixed . And cleaned everything himself . Very king and also I commented about another issue and he immediately llooked at it too ! Very professional. And I will not only recommend.end him but also call him again .
Thanks you Sergii

Dishwasher was not draining properly.. Danny arrived on time and was
quick to diagnose the problem and repair it.

Sergii was early ( the best ), by half hour!! He was extremely professional and had my issue fixed in no time. He took the time to explain what had happened and how he was going to fix it which he did - quickly!! This was the first time I have used Dr Appliance as I am relatively new to this area of Ottawa. I will definitely use them in the future plus have already told my daughter about this amazing company and service!!
I highly recommend using this company for anyone who has appliance problems, I plan on using them in the future if and when I have appliance issues.
Thank you to the office staff I talked to while I was setting up the appointment and to Sergii arriving to fix my issue.

Over many years of appliance repairs, I have experienced none that rival Doctor Appliance. They were quick to respond to our request for service for a microwave and came to our home 2 days later at the agreed time. The technician, Sergii, quickly diagnosed the problem, and replaced some parts. Unfortunately, a second problem appeared and he had to order another part. It arrived days later when he said, he installed it and the microwave is working. Sergii was very open and knowledgeable about the pros and cons of repairing a 5 year old microwave. For $445, a replacement was an option but we took his suggestion and did the repair.