This company is horrible to move with. The cost ended out being double what we were quoted and we didn't get the bill until they had taken our belonging halfway from Alberta to Vancouver Island so we had no choice but to pay the extra because they had our stuff. I phoned in advance of the moving day to confirm the size of truck and specifically told them the truck would not be big enough for our belongings so they told me they would send a 2nd truck if needed. They show up with a uhaul truck which right away was going to be to small. They took all day trying to load our things into the 26 foot truck and when I asked about the 2nd truck they said it would all fit. It did not. When we arrived and unloaded there were only two people to unload and as they are unloading we can see significant damage to our items that are not replaceable. Once they had left and we realized how much was damaged we took pictures and I called them to find out how we would be compensated for items that we could not even replace 1000's of dollars. I called between 30 and 50 times at least and was asked to send pictures which they never called back to discuss. They had our money but would not call us back about the damages. This was our first time using a moving company. I could have paid people off the street and they would have done a better job for less money. Do not under any circumstances use this company.
- Approximate cost of services:
- $10,000.00