Modern Appliance

Peter answered my call, and told me what needed to be done on the phone. I texted the model and he gave me a quote. He was prompt, courteous and very COVID-19 aware. He also repaired a leaky hose while he repaired the dishwasher. This saved a plumber repair call. I highly recommend this company.

Peter is awesome. He is punctual and courteous, highly efficient, really knows his stuff. I had an all round excellent experience with Peter and can recommend him without reservation. Above all his honesty shines through, and I would absolutely trust him with any repair. He is also great at managing communications - returning calls and texts promptly, and giving valuable advice over the phone, and being able to send pictures of my fridge model label to him made the ordering of the replacement part faster. He also offers very convenient payment via Visa card using Square on his phone - not something other repair people are up with.
His cost was must more reasonable than I was expecting - he actually sourced a less expensive part and I really appreciated that because I'm a senior.

Peter / Neville thank you for the prompt reply and service on our LG washer (required drain pump replacement). Pleasure having Neville in our home. You guys are great!

Outstanding service and great communication. Really nice and knowledgeable. Would highly recommend. It ended up being a more complex job but he did it all within the original budget.

I called Peter to request element replacement. I had been having trouble getting someone to do this as it was a bit of a specialty order and during pandemic. Peter carefully sourced the part and scheduled installation. He followed pandemic protocols and was very careful. I always appreciate working with this company.

Friendly, knowledgeable and efficient! Have used Modern Appliance before and will use them again, a pleasure to deal with

I want to thank Peter and Modern Appliance for fixing the dreaded Error 15 message for our Electrolux Induction Oven. From the minute, I called Peter, he knew the problem and the appropraite protocals to fix it. Peter sourced the replacement part from out of province and was able to fix the error and get our oven running again. I would recommend Peter and Modern Appliance team to anyone looking for professionable and reliable service!

Peter provided a great service throughout. He tracked down a part that was difficult to find, communicated well with me in coordinating the work, came on time and was pleasant to deal with, and provided a professional and successful repair. Excellent!

The control panel of my fridge has problem. I had a KitchenAid technician came over, quoted me $2000+ for repair. He basically told me to buy a new fridge, which costs $7,000+.
We want to get a second opinion, so we called Peter. He was able to diagnose the problem over the phone, even know the exact part which needed to be replaced. (Different diagnosis from the KitchenAid technician). Unfortunately, the part is not available anymore. We ended up finding someone to repair the part, costly me $250, and it is all fixed! Peter is very knowledgeable! We highly recommend him!!

Peter was courteous, professional and did a great job of quickly identifying the problem with our fridge (fan), ordering the replacement part and installing it. We have used Modern Appliance before to repair our washer. I appreciate his honest advice on what is worth repairing and what would be best to replace.