We had old decks and fence that needed replacing. Deckmaster was patient with us as we worked out the timing and they were able to do our project before season end. The job was lightly complicated with an upper deck and lower deck built 30 odd years ago. Oleg and his crew made it look easy. They did a great job working flat out and finished in 6 working days. All in all, great value in our opinion. Thanks Oleg.
Really great communication with customer care - confirmed appointment, explained pricing etc. The plumber came by at the said time, assessed our situation, explained it, quoted it for us, we agreed, and he went to work. He fixed it, we paid, and done. No messing around ! No taking calls on the job ! No chasing a technician that showed up late, or not at all ! Just really great straight-forward solid service! Great experience... just wish they would pick up their sign :)
Hi Tim K. thank you for the great review.It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.
P.S we will pick up the sign when in the area this week.
Ikea Kitchen Install and customization
We would highly recommend BML to anyone needing to install an Ikea kitchen. Bohdan and Leo are true professionals on all levels: communication, craftsmanship and problem-solving. They installed the cabinets into our old home ( crooked floor and walls ) and provided several customizations along the way. All details were discussed thoroughly and the job site was kept really clean. Even the countertop measuring service commented on the quality of the installation ! They designed and built a wonderful custom fridge surround for us, and advised us on dishwasher pieces that were missing, and hinge-angle stops --- they know their stuff !! We had started our kitchen reno with the Ikea-supplied kitchen planning service and installers, but if we were to do another ikea kitchen, we would call BML right at the planning stage. They are worth every penny and then some.
Thanks for your good words. We want to admit thought that everything went smooth because of your willingness to help and cooperation.
Replace Furnace, AC, and Water Tank
We needed to upgrade our 18 year-old Furnace and 15 year-old AC unit. We talked to 3 companies but went with ConsumersEnergy - We are very happy with how the whole quote-to-install-to-rebate process unfolded... Our rep, Edward, is a really great communicator. He responded to all my emails very quickly, rescheduled on a dime and when we ran into any snags and questions, he was very responsive... help us understand the rebate process. The work crew went the extra mile and was great at our house. I would highly recommend these guys.
Thank you Tim, it was a pleasure to work with you as well. All the best. CEM team
I had these guys re-do our roof in 2006 and they did a great job. Last week, after a stormy night, the shingle was dangling and so was a piece of aluminum. That morning, I left a message with them telling them the circumstance... next day I came home from work and it was fixed. They just came by and fixed it. Thanks John, great job standing by the work, and great customer service.
