Reviews

10/10

On time, quick work, very friendly and with complete respect of my home. Very pleased.

Approximate cost of services:
$175.00
Was this review helpful?
Company Response

Thanks Jennifer! Changing out the bathroom fan went very smoothly. Having everything ready to go for us makes a great success! Thanks, Bill and the Surrge team.

10/10

He was nice enough to take the time & troubleshoot why my soap dispenser wasn't opening during wash cycles with no unnecessary repairs/parts needed. And, he also looked to explain why my stove was taking so long to preheat with no additional charge. I have also used him in the past for my washing machine & was quite happy with my service then as well.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thanks for the great review... it is always a pleasure to help you out.

0/10

Spent a lot of money to have my ducts cleaned by a well reviewed company but disappointed. They didn't seal other vents so we had clouds of dust while they blew out other registers, didn't clean the dryer vent from the outside as well as indicated they would & our furnace stopped working the night of the cleaning (our furnace is only 5 years old & maintained yearly), they did not resolve the issue as indicated the same night they would & we ended up fixing it on our own as we were unwilling to sleep at 15 degrees for more than one night. Communication was contradictory.

Approximate cost of services:
$700.00
3 of 3 people found this review helpful.
Was this review helpful?
10/10

Ramiro is a very hard worker. Came in and made every effort to not affect my day, made sure all the work spaces & around we're kept clean & protected. He was at my house for 7-8 hours and I don't think even stopped to eat. Shower looks great & I no longer fear that it's not waterproof.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

thank you for your review

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

These guys were great! They showed up on time but we could not reproduce the hammering noise-go figure! Mike was patient, friendly and not pushy. We were very comfortable using Water works. We definitley would use them again in heartbeat! Thanks Mike Jennnifer,Vaughan

Approximate cost of services:
$50.00
Was this review helpful?
Company Response

Hi Jennifer in Vaughan - Wouldn't you know! Just like suddenly feeling better just in time for your Doctor's appointment. :) Ah well, no worries, if you need us, just give a call. From the Team @ Water Works Plumbing and Drains Inc.