Reviews

10/10

Garage Door Geeks are absolutely worth the Homestars ratings they have earned. We were having opening and closing issues with our garage door. I called G D G this morning a little after 9 AM and spoke with Erik. He listened to my problem, got my location and arranged for a technician to be at my place by around noon - THAT SAME DAY! Pavel arrived a bit before noon after calling to let me know he was on the way. Pavel was very knowledgeable and efficient and examined my system. He recognized where the problem was stemming from, a wobbly drive rail. He secured the rail and adjusted and tightened the side rails and lubricated the system. When he left, my door was rock solid and moving perfectly. We were only charged with a service call. You cannot beat service and expertise like Garage Door Geeks. Simply FANTASTIC.

Approximate cost of services:
$150.00
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Company Response

Thank you very much for your review!

10/10

Technician John P. arrived exactly on time for our annual air conditioning system maintenance. He was extremely thorough and efficient and clear with his findings. Because I was needed to change the thermostat, I was present when he discovered a leak in our 16 year old system. He didn't just discover it, he persisted to find the extent of it and whether it was continuous and spent a good deal of time checking and rechecking. When he brought in the paperwork he had some suggestions for a replacement. We had used Mersey before with our furnace which we had purchased through Costco. John very quickly filled in a Costco A/C purchase, set a date for delivery, and gave us the same price he had previously quoted. On top of that Costco gives a 10% shop card so we win all way around. There was absolutely NO pressure on us to buy. I had witnessed the leak so knew this was necessary. John could not say how long our present one would last but outlined the scenarios that would occur as the leak progressed - and our system is old so leaking Freon is not good for the environment. The very next day, Stephen and Shane arrived as scheduled to remove the leaking A/C and install our new one. They were completely courteous, respectful of our home and worked diligently. They removed the old unit, installed a new concrete platform for the new unit and, in addition, they installed an outside breaker (we did not have one) and we will be getting new panel breakers to bring us up to code. Work areas both inside and out were left spotless. They showed us the new system and assisted with the paperwork. The whole process was efficient and quick. Mersey is a GREAT company to use for HVAC. As of now, they expertly installed our furnace, water heater and central air conditioner, provide hassle free yearly maintenance and are always pleasant and easy to work with.

Approximate cost of services:
$5,800.00
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10/10

Finer Edge is finer in every respect and totally worthy of the accolades on HomeStars. What an incredible company. We had not painted the interior of our home in many years and wanted 3 bedrooms, walls, ceiling and trim repainted, our living room/dining room ceiling and crown moulding repainted, our two story vestibule, walls ceiling and trim, and cracks repaired in our two story hallway and ceiling repainted and affected walls painted to match. Bill, the owner, came as scheduled and heard what we wanted, took measurements and presented us with a fair estimate. He suggested a paint colour for the bedrooms but allowed his project manager to suggest a paint colour for the vestibule. We agreed to his estimate and arranged for a time for the work to be done. Their reputation on HomeStars helped in the decision. Peter, the project manager, kept in touch with us as the date approached and visited our place to confirm our paint colours. They only use quality paint and took the matching colour for our hallway to produce new paint. The paint crew of Tony and Solheil were superb. When we were still unsure of the vestibule colour, Tony suggested a number from the paint colour book and it was an excellent choice. As a painting crew who were literally all over our place, they were extremely respectful of our home, protected everything, and worked diligently for an entire week, the week of the May heat wave! They were professional in every respect. They advised us to get some doorstops to protect the painted walls and offered to install them. When they left, our place was spotless. We could not be happier with the work, the expertise of everyone involved and every aspect of our dealing with the Finer Edge. If you want interior painting done you cannot find a better company to work with. They have our wholehearted recommendation.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for taking the time to post a review. It was our pleasure to work in your home. I'm glad we could meet you expectations. We look forward to the next project with you. Peter

10/10

Our side entry door was an old wooden slab door that was detracting from the house and not easy to use as the lock was broken. We spoke with Igor from Comfortec Windows and Doors and he came to our home to measure and give us a quotation. We only called Comfortec because of their excellent reputation on HomeStars and they lived up to their reputation completely. Igor showed us what was available, made excellent suggestions based on our preferences. We chose an insulated metal side door with deadbolt and privacy glass. We also included a replacement storm door for the front as the old one did not fit well any longer. His installers Slava and Aibek, arrived as scheduled and worked efficiently and professionally to install both doors. Once finished, they showed us how the locks worked inside and out and adjusted the storm door to keep out drafts. They cleaned up the entire worksite before they left. Both doors look magnificent and greatly enhance our home as well as improve our safety. With Igor's assistance we made excellent choices and are thrilled with the material quality and the workmanship. You cannot go wrong using Comfortec Windows and Doors to renovate your home. They are full measure for their HomeStars rating and are very highly recommended.

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for your excellent and honest review.It was a great pleasure to work with you.
Comfortec Windows&doors team.

10/10

We had noticed that water was pouring over our eavestrough and contacted Ontario Downspout Service because of their stellar reviews on Homestars. Mark contacted me that same day. He had Google mapped our place and had an idea of what we might need, In chatting he advised that we get someone to clean the troughs as that may be all that was needed. We heeded his advice and had someone clean out the eavestroughs on both sides. They recommended the troughs be replaced. Their quote was similar to Ontario Downspout but I appreciated Mark's honesty and arranged for him to replace the gutters. His initial quote was for the ones side we were having trouble with and we asked him to include the other side as well. We also asked him if larger troughs would be recommended and he agreed. He noted that we have a large roof and they would better handle the water load. I appreciated that throughout the process, Mark never tried to push more onto us or try to up sell us anything. This morning, as scheduled, a crew of five arrived and very quickly and very carefully removed the old eavestroughing and installed the new. They rerouted the downspouts and runoff to be more practical for us, cleaned up everything and walked us around the work to see what they had done. We are thrilled with every aspect of this work. From the excellent communication with Mark throughout the process, to the totally professional installation and the spotless clean up, every aspect was flawless. Mark came by later that day to inspect and to explain the installation and the location of the runoffs. Ontario Downspout Service is totally worth all the kudos they receive on Homestars.

Approximate cost of services:
$3,300.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for this incredible review. It makes me so happy that we're continuing to satisfy our clients. We're straight shooters and it's great to see our clients see the honestly. Can't wait to work with you again.

10/10

We are very happy with the new Aluminum railing installed on both sides of our stairs leading up to our front porch and around the front porch planter. We spent some time looking for a durable product to replace the iron railing that had rusted. Year ago, we attempted to salvage the railing and had tried, without success, to rust proof and paint over the pitting and rust in the iron railing that was likely more than 50 years old. We went on the Homestars website which is are usual go to, and found good information on the durability of Aluminum. We were pleased that Alumarail has a showroom, and offered an opportunity to book an appointment to view the many designs. Mari and Sal were both very helpful and provided a booklet and sample of the material so that we could choose the proper colour to match the trim on our house. We phoned the next day to arrange for Sal to come to our house and take precise measurements. We then learned that the existing railing was very short, and the new railing height would be more functional. Yesterday, on a cold December day, Daniel installed the railing, and did an excellent job. We highly recommend Alumarail. You won't be disappointed!

Approximate cost of services:
$2,400.00
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Company Response

Thank you for the review! Enjoy your new maintenance free railings!

10/10

We contacted and chose SNG Landscaping because of their stellar reviews on HomeStars. SNG totally lived up to their superb reputation. Our backyard, because of the hot summer and past neglect, was a disaster. Dead grass and moss and clover everywhere. We back onto a ravine and weeds and buckthorn seedling growth was everywhere in the very back. It was an eyesore. Gabriel from SNG offered some suggestions for both the grass and the very back area. He applied material to reduce the weeds and back growth. After time for it to work, he and his crew cleared out the back, placed a fabric down to control growth, covered it with gorgeous river stone and edged it all. He made multiple de-thatching passes, applied seed, soil, more seed and fertilizer. While the grass has yet to grow, the backyard already looks 1000 times better. His crew left the front, side and back spotless. He even came back from another job to help us with a watering issue. Gabriel is totally professional, does excellent work, is a great communicator and looks after his clients. What more could anyone ask for? We highly recommend SNC Landscaping.

Approximate cost of services:
$15,000.00
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Company Response

Dear C & L,
thank you so much for your kind review. We do our best for all our customers and it was a pleasure working with you.
enjoy your backyard!
Gabriel and all the SNG team

10/10

We are absolutely thrilled with Galaxy Windows and Doors. We had two 12 foot old and leaky windows replaced, one in our living room and one in our bedroom, two other bedroom windows and two patio doors replaced as well. In every aspect of the entire job, from the initial meeting to completion of the work, we were treated with total professionalism, skilled workmanship and respect for our home. Dimitri assisted with the initial phone call and Alex came to do the estimate. On the worksite, Alex(#2) assisted by Roman and Alex(#3), worked diligently, carefully and skillfully to perform the installations, remove the old windows and debris and thoroughly cleaned the work area inside and out. Our living room window was a retrofit, as we did not want to lose the inside wooden ledge. Alex actually flagged us to the ledge noting that it was a unusual part of the interior window, one worth keeping. A competing company made no mention of it. This installation was done with the utmost care and there was absolutely no damage to the existing walls or to the surrounding paint. GalaxyWD installed everything to perfection. Worth every penny!

Approximate cost of services:
$13,500.00
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Company Response

Hello Lyle,
Thank you very much for your positive feedback!
Best wishes,
Alex and Galaxy team.

10/10

We had a honey locust tree in our front yard that we had been planted too close to our house 25 years ago and which had now grown well over the house. We contacted Toronto Tree Removal because of the stellar rating they have on Homestars and they are worth every star. Keith arrived as planned, examined the tree, listened to our requests (to preserve the birch sapling close by and to leave us the firewood) and indicated he would get back to us quickly with a quote. While he had recommended stump removal, his gave us a quote that separated the stump removal in case we had a change of heart. Heather, in the office booked our time and maintained excellent communications as she confirmed that our requests, especially the birch, were relayed. As planned, Hillary, Jared and Curtis arrived and worked as a professional team to take down the tree. They were exceptionally careful of the birch and very cognizant of all the hydro wires that moved through the tree. They cut the larger pieces into nice lengths, stacked them for me, completely removed the stump to well below grade, and cleaned up the entire area. Neither neighbour was in any way inconvenienced throughout the entire time. A perfect job, a wonderful experience and excellent value. We highly recommend Toronto Tree Removal.

Approximate cost of services:
$2,000.00
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Company Response

We are appreciative of this detailed review. Thank you for allowing us to complete this job and we are glad to know that you are pleased with the work done!

From the team at Toronto Tree Removal Inc. we wish you all the best!

10/10

We had 2 toilets with shut off valves installed by Alex. We supplied the toilets. Alex is a knowledgeable professional and wonderful communicator. Before our service call, he telephoned to indicate that he was running late because of some extra work required with the service call before us, and then called again to relate that he was on his way. He took great care to cover his shoes with shoe protectors, and laid down drop sheets to protect the floor. His clean up was meticulous. His price was very fair and we did not look for any other plumber when we observed that his reviews on Home Stars were so outstanding. Thank you Alex. We will be sure to use you again for our plumbing issues and let others know of your excellence. We are very satisfied and appreciative for a job well done

Approximate cost of services:
$500.00
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Company Response

Thank you for the great review, we are working hard to keep our customer happy providing an excellent service at a reasonable price.
Thank you for choosing Award Plus Plumbing
Alex

10/10

I cannot think of enough superlatives to describe our recent experience with Great Northern Insulation. Everyone who assisted us with improving our insulation was friendly, knowledgeable, helpful and totally professional. We arranged with Lowes to have insulation added to our attic as part of the GreenON program. Within a few days I was contacted by Glenn, from Great Northern Insulation, who arranged to come and take measurements. Glenn was extremely helpful in showing us where we needed to upgrade our insulation and where it was adequate. He started the GreenOn application process and took the initial pictures. He made that part of the process extremely easy. The quoted price was excellent even without the GreenON rebate. Shortly after signing on with Glenn, Kim, from the customer eXperience team, contacted us to offer us some dates. Once again, she modelled all the attributes of Great Northern. When we had to go back and change the date she called us back quickly and worked with us to find another time. Exactly as scheduled, Nathan and his assistant Brandan, arrived and with total care for our home and completely professional service, they increased the level of insulation in the portion of the attic that was deficient. While the heat wave had broken, it must still have been incredibly hot in the attic and under all their protective clothing. When completed, they vacuumed up he entire area leaving no trace of the process. Nathan even showed us the after pictures to illustrate the new level of insulation we now had. This install was incredibly professional, easy and extremely positive. Great Northern Insulation is a wonderful company to choose to have work done in your home.

Approximate cost of services:
$1,400.00
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Company Response

Hi C & L
We cannot think of enough superlatives to describe how much we love to see reviews like this! Thank you so much for taking the time to share your great experience with us and we will be sure to pass the message along to everyone you have mentioned to let them know to keep up the great work!

10/10

We were extremely pleased with the friendliness and knowledgeable professionalism of the entire process of purchasing and installing a Lennox furnace and power vent hot water tank. Andrew set up the installation and put us in touch with Josef who performed an energy audit so we could avail ourselves of the available energy rebates. Chris and Mike installed the furnace and were quick and efficient and showed how to use the new thermostat. We highly highly recommend the Mersey team. Thank you to all. L & C North York

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your support. Mersey teams work together to try a provided the best service in the industry. Thank you C & L in North York for the opportunity.

10/10

Consummate Professionals We were very impressed by the quality of work and the professionalism exhibited by Doug, Mike and Tristan of Quality Restorations and Renovations. Our situation was this - our existing backyard's 16x12 elevated deck and stairs were in rough shape, and we had hoped we could get by with a simple resurfacing. W e first spoke with Doug, who shortly thereafter arranged for Mike to come by to examine the project. Mike clearly advised us that the supporting structures were in poor condition and that we were looking at a rebuild. He explained everything so that we understood why resurfacing would not work for our deck. Mike and his son Tristan are highly skilled and very personable, and worked long and hard in the hottest days of the summer. Moreover, we are extremely impressed with their workmanship and our new deck is strong, superbly built and exactly as we had wanted. We highly recommend this company. We will be certain to employ their expertise again when we undertake future projects. L &C Sadavoy North York

Approximate cost of services:
$12,000.00
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Company Response

Thanks so much for the review - we all take pride in our work and hope that we can help you out again in the future

10/10

We highly recommend Dion Hudson owner of Hudson Tree Service. Dion acted professionally, is very knowledgeable and friendly. He utilizes state of the art equipment, plus he took all the necessary precautions for his own personal safety while he worked on our property. He parked his extended length vehicle carefully so as to not block driveways, and strategically placed road signage around as well. He came promptly on a moderate January day and did all the work that we had previously discussed; which included; trimming very tall spruces overhanging our rooftop as well as our neighbour's, trimming cedars, orange blossom and lilac bushes, crab apple and apple trees as well. As others have commented he takes time to remove branches and clippings from the yard and comes equipped with a wood chipper. At a future date, we certainly will call on him again. Thank you Dion.

Approximate cost of services:
$1,600.00
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Company Response

So great to hear, thank you for the gracious comments

10/10

Incredibly efficient service from the initial call to the completion of the work with arrival as scheduled. Very impressed with Eric who showed me what he had done, what he found and what he recommended. Excellent experience.

Approximate cost of services:
$162.00
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10/10

Thank you Homestar for providing this wonderful review of services. This man is golden. He saved our 6 year old fridge when the compressor died and a previous repairman had tried putting in a relay that faultered. When you can find a tradesperson, who comes when he says he will,(on a Saturday after a Friday evening phone call), is knowledgable and incredibly professional and reasonable, you treasure him. JOE IS SUCH A GENTLEMAN, and we are very greatful. We will definitely refer friends and family and use his fabulous service again, when needed.

Approximate cost of services:
$400.00
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