Reviews

10/10

This is the second time we have used Water Works. Embarrassed to say that the problem was very minor (blocked tap set in older bathroom), but Michael did not gouge us. He removed the offending piece of water heater lining from the aerator, and tightened the tap handles, and just charged for the service call. Problem solved and it did not cost us hundreds! Many Thanks!

Approximate cost of services:
$39.00
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Company Response

Hi Andrea, thanks for taking the time out to write a great review. I'm glad I was able to fix the blocked tap in your bathroom. We thank you for your continuous loyalty and know that we will always be here to assist you whenever you require our services. From Michael and your Waterworks Team!

10/10

Mike and his partner were on the job in a matter of an hour, when the valve leaked from an exterior tap, and flooded part of our rec room. He was also able to recommend a water damage restoration company, and they were over to assess the damage right away. All in all, things were dealt with in a professional and timely manner. Always a stressful time, but their prompt action made it far easier to handle.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Andrea, thank you for the awesome review. It was a pleasure working for you and glad the problem is now resolve. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

10/10

Fasi responded immediately to my problem with a broken motor blower and capacitor, when another company said it would take 3-4 weeks just to see if they could get the part. Our unit was fixed within 48 hours of calling AFG. This means a lot in mid-July when temps and humidity can climb. Fasi was friendly and professional and I'm glad to hear AFG also services boilers, because I will be using them for all of our HVAC needs from now on. Fasi also had a few helpful hints on running the unit, and simple things the home-owner can do to maintain the AC and save electricity.

Approximate cost of services:
$800.00
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10/10

Steve Brannan arrived in a timely manner and fix the dishwasher right away. May sound like a simple thing but he gave me a good tip on using quality dishwasher detergent to get better results. I have been, and it is making a difference.

Approximate cost of services:
$300.00
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Company Response

Thank you for your review, feel free to call anytime you are having a performance issue with an appliance. There is often something simple to try first before booking a call. I appreciate you taking the time to write your review.