Reviews

0/10

I feel as though they are untruthful. The service guy told me that there were several parts that needed to be replaced and that our furnace was leaking carbon monoxide into our home. They convinced us a new furnace was the only option. Thanks to a second opinion we found out that they just wanted to sell a new furnace and that much of what we were told was not true. Thankfully, we were only stuck with a bill for $137 for the service call.

Approximate cost of services:
$137.00
What could this company do to improve their services?
Find employees with good ethics and morals!
Any advice to offer fellow homeowners facing a similar project?
Don't call action, and get a second opinion.
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10/10

We were told by a different company that we needed a new furnace but reliance came and safely, timely and politely saved us a ton of money by fixing our current furnace. So happy with both sales (Jamie) and the service tech (Tom).

Approximate cost of services:
$400.00
Any advice to offer fellow homeowners facing a similar project?
Call reliance first!
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Company Response

Hi Carrie,
We are glad that your furnace was fixed which saved you money from having to buy a new furnace. It's great to have honest team members like Jamie and Tom who look out for the client's best interest. Thank you for the review.