Exactly 1 year ago, I had a very pleasant experience with Invision Hardwood & Decor. Approximately 1 month ago I contacted Dov with a problem I was having - the transition molding connecting my kitchen to my living room had begun to crack and peel off. He quoted me a price to fix this that I thought to be outrageous ($300), especially considering that just a year ago I spent $4,200 to have my flooring installed and that the job in question would take 20 minutes for 2 people to complete. I wholeheartedly recognize and appreciate labour and material costs, but what I also recognize is that when you do business with somebody and within a year problems start to appear, as a business owner and a service provider, it's your obligation to do right by the customer. I did not feel like that was a priority for Dov and I managed to complete the work for less than half the price that was quoted by Invision Hardwood.