jasmine from Toronto

The brick on my house is over 100 years old. It had never been repaired and was chipping and cracking and the mortar was next to nothing in many spots. After every storm, there would be small pieces of brick on the ground. I wanted it repaired not just for its own health, but so it would be strong enough to hang an air conditioning compressor on it. I called Red Robin and they got back to me right away to schedule a site visit. They submitted a quote that wasn't the lowest of the 2 others I called, but they were more than worth it. John knew what kind of brick I had, its history, the original type of mortar and what the wall needed to be sound and stay true to its heritage. The team arrived a few weeks later and worked non stop during the worst of the summer. They arrived before 8 everyday and stayed until at least 5. They ground out all the bricks on the 2-story wall. they replaced over 100 bricks. They cleaned up every night. They were polite to my neighbours who were subjected to a lot of dust (because our houses are very close together not because of Red Robin). On the last couple days of the job, Red Robin sent even more people to the job site to get it moving faster. I was impressed with the work and delighted with the results.

Another great spring clean-up from Greenbloom Landscape Design. Andrew, Zac and Willow arrived in the morning and set up with their equipment. They collected branches, vines and twigs from the yard (about 40 by 20 feet) and bagged it all up. They weeded all the garden beds by hand, careful to get to the roots and get everything out. They used the gas tiller to extend the veggie patch by another 80 square feet, paying attention to leave compacted earth for walking around the edges. They consulted me along the way, asking how I wanted the veggie patch laid out, but worked independently and diligently. On their way out, they used the blower to clean leaves and debris off the concrete around the house. After they left, the yard was clean, weed-free, the edges of all beds crisp and defined. They were a pleasure to have at the house. I'll definitely be calling Greenbloom again.

After a torrential spring downpour, Luso Roofing fixed my leaking attic roof quickly. They arrived the same day I called them, inspected the entire roof and identified the problem quickly. Some shingles had blown off and nails had popped off others. They set to work right away and were done in no time. That spot never leaked again, but the next year a new leak sprung up under the flat roof. I called them and again they came out fast. This time damaged flashing around a window was the problem. They repaired the flashing and caulked the window. It was never a problem again. Since then, a new leak appeared in the attic roof (not the spot they originally fixed) and they repaired it perfectly. I've recommended Luso to neighbours who were delighted with their work too. When my roof needs replacing entirely, these are the only guys I'll call.

I called Reliable to clean carpet on 2 flights of stairs, as well as a 6-year-old micro-fiber sectional stained from kids and cats. Dan arrived right on time and quickly went to work. He tackled the stairs first, protecting the hardwood as he went and leaving not an extra drop of water anywhere. The sofa was stained and ugly and he tackled that one by hand, with a brush and spray bottles, as well as the large steamer. I thought the sofa was a write off and that I'd have to buy a new one, but after an hour, Dan made it look almost new. I'll definitely be calling him again.

My tenants called to say the dryer in their unit (a small Samsung that has been discontinued), was no longer drying their clothes. I called Pete right away and he made an appointment for the next day. He brought with him a few parts that could be the likely source of the problem and discovered a heater needed to be replaced. He finished that work in half an hour. My original contractor had made access to the unit nearly impossible, so Pete attached a flex pipe from the unit to the outside vent, just to make things easier for any future repairs. He was diligent about protecting the hardwood floors and the countertops and vacuumed up all the dust hidden behind the unit. Fast, on time, and for a fair price. I couldn't ask for better.

Glen repaired a pocket door that I'd had other contractors "fix" many times. In a few hours he also fixed a sagging front door, patched a large hole in the living room (working around plaster and lathe to fit new drywall perfectly) and hung a difficult light fixture in the kitchen. He was fast (he answered my initial email in an hour), polite and tidy. He explained what he was doing at every step and why previous repairs to the pocket door hadn't worked. Not only have I recommended him to others, I've made a list of jobs for him to come back and tackle.