Reviews

10/10

Nayab was simply fantastic. He did all the work himself, arrived promptly and was interested in doing the job right. He did our circular stairs upper level staircase as well as the basement stairs. His attention to detail was fantastic and he always took the time to answer my questions and explain what he was doing. At the end of each day the house was left clean and living through the renovation was easy. He colour matched the stair stain perfectly with the rest of the house and to be honest his work looks better then the hardwood floors that he had to stain match. A true craftsman. I would highly recommend him and use his services again. In fact my neighbors were so impressed they hired him to do theirs as well. Nayab was a pleasure to work with.

Approximate cost of services:
$5,500.00
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Company Response

Thank you very much for the review Jeff! it was a pleasure working with you. Looking for word to helping out on future projects!

Best Regards

Nayab

10/10

Within 10 minutes of meeting Denis I knew I was going to hire him. He was kind, professional and was excited about his work. D.M.I was only the second contractor thought that I interviewed so I had to get more opinions before deciding on giving him the job. By the time I had gotten four additional quotes Denis was about to go on holidays though and I would have to wait 7 weeks if I wanted him on the job. While disappointed to have to wait he proved to be more then worth it. In all, my home renovation consisted of 4 main phases, the first being my basement restoration after a flood. He got the job done in the three weeks that he promised and in all redid drywalling, installed new vinyl flooring and new trim work and gutted and installed a new three piece bathroom. He enhanced the electrics, and handled the job like a true professional. In fact we liked his work so much we had him do the flooring and trims in an extra room in the basement and even with the extra work finished the job on time. We were so happy with the work that from that point on we had our contractor and we ended up spending the next three months redoing the entire house in three phases. In short Denis and his team redid three and a half bathrooms (including my dream master bathroom), removed the popcorn ceilings on two and a half stories of the house, installed over 70 mini LEB pot lights, completely remodelled our kitchen and laundry rooms and framed and installed closets in three bedrooms. D.M.I redid the plumbing in virtually the entire house and upgraded the electrics where needed. In short D.M.I basically had a hand in upgrading everything in the house. Denis is very well connected and was able to point us in the right direction to suppliers for things like tiles, paint, fixtures, flooring, and our appliances all with substantial discounts. While Denis and his father Stipo (a quiet yet expert problem solver) did most of the work D.M.I did recommended specialists for things like our kitchen and laundry room cabinets, master bathroom glass shower enclosure, custom wainscotting and granite countertops. He would make the introductions, coordinate with the specialists, do all the necessary pre construction and for total transparency would have us pay them directly with NO price mark ups. To give you an idea what it is like to work with D.M.I, there were many times when I would add to the job or request something be changed. Denis simply made note and got right to it. To stretch my renovation budget other then the ceilings, painting was never part of the contract and yet Denis came in one evening to help me do trim edging and painted the second floor stairway for me because I was unsure if I could do the jobs neatly and safely. He did not accept any additional payment and simply stated that he was happy that I was happy. He helped move heavy furniture on a number of occasions and took a real interest in the job. At times I think he thought about some of the final details more then I did and designed many of the finishings himself. I could go on and on about how happy I am with D.M.I but let me sum up my experience this way. I wont be calling any other contractors again, as I have no need to. I would use D.M.I again in a heartbeat. D.M.I was neither the cheapest nor most expensive contractor that I got quotes from but was the best contractor I could have possibly hoped for. In fact I think of Denis and his Dad Stipo more as friends now then as contractors and am really glad we got a chance to work with them on our house. Thank you D.M.I for making my house into my dream home.

Approximate cost of services:
$100,000.00
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Company Response

Thank you for the great review!! Really appreciate it

10/10

MMT was the first company to provide me with an estimate for repairs to my basement. Mario was able to come right away and quickly assessed the situation. He gave me several options and a fair price. While I immediately had a good feeling about Mario I did my due diligence and got 5 additional establishments for the job. This took time. Three weeks later when I was ready to go I called Mario. Initially it was going to be a weeks wait but when Mario heard I was starting inside renovations on the basement he changed his schedule and started the very next day. His team was efficient and hard working. After two days of hard work the job was done. One complication was that part of the work site was under a finished deck. MMT was the only company willing to not only remove but reinstall the portion of the deck that needed moving. They did so by unfasining the ledger bolts and lifting it in one piece. In the end I had new window wells installed along with a freshly sealed basement. It has been three months since the waterproofing. We have had several heavy rainfalls and my basement has remained dry.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for great review, please let us now if you will need free regarding.

10/10

My fridge had been acting up for a day, slowly getting warmer and warming. Well today I came home to a nearly thawed freezer and warm fridge. Having just done groceries the day before I was in a bit of a panic. After calling several companies and being told the closest appointment would be 5 days later, I tried homestars and found Cascade. While initially discouraged as I got a machine, Steve called me back in minutes and was in my home in less then 45 minutes. Within 10 minutes of his arrival he identified the problem, HAD THE PART IN HAND, and got my fridge working in the time I could have ordered take out! Steve was very professional, tidy, prompt and knowledgeable. He even showed me a few things I didn't even know about the appliance, as well as how to better care for it to prevent a similar problem in the future. On a side note, the fridge had a leaky water supply that I hadn't used in years. I asked him about it, and in seconds found its problem as well. He promised to order the part in a few days, but only after I was satisfied that this repair was done right! As for cost …. had Cascade not come so soon, I would have lost three or four times the value of groceries in the fridge, as I don't have a back up. In other words A BARGIN! Thanks Steve!

Approximate cost of services:
$140.00
Any advice to offer fellow homeowners facing a similar project?
Call Steve at Cascade! and use HomeStars to find local people over the "1-800 call centres" of the major department stores.
1 of 1 people found this review helpful.
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10/10

Right from the beginning the company acted in a professional and courteous manner. They fully explained how they would do the job, and exactly what it would cost. The job was completed on time, and the workmanship was fantastic. Everyone involved in the company from the sales team to the installers were fantastic and treated my home as their own. It took their team of 8 people about 6 hours to completely strip and replace my old old roof with a beautiful new 30 year one, and left my property without a trace! On top of that, the sales staff were around to personally inspect the job as it was being done, and answered all my questions as the job was being completed Thank You C-Star! I highly recommend this company, and would use them again!

Approximate cost of services:
$4,600.00
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