I needed to replace two very old, inefficient and potentially dangerous gas fireplaces in my home. I was absolutely dreading it, given that I know nothing about gas fireplaces and had no idea what all of this would involve. Kastle is close by so I started with them, and the great news is that I didn't have to look any further. They were AMAZING. Doug Davie came by first to assess my situation and offer good advice and suggestions in order replace my units safely, easily and within my budget. He was extremely attentive to all of my concerns and questions, and immediately made me feel at ease. It is obvious that he loves his job - he spends as much time with a customer as necessary - and this was even before he knew I would go through with the work. He is truly an honest, hard working guy who clearly knows his stuff. I didn't even bother to look elsewhere. The crew arrived on time, as scheduled, and these men also made me feel completely confident and at ease - they did not hesitate to get started, obviously knew exactly how to proceed, offered their excellent advice when asked, and completed both fireplaces without any problems. They were careful to clean up any debris and my house was left neat and tidy. I was so relieved and grateful. Toni and Sophia in the office are super friendly; everyone in this company seems to be carefully hired, not only for skills but also for personality - they all seem to genuinely enjoy what they do. It is so refreshing! I admit, I was very nervous to enter into this project but Kastle made it easy. Most importantly, my new fireplaces look fantastic and are ready to go in plenty of time before the snow flies! Thank you Doug, and everyone at Kastle!