I found that the appointment was taken professionally and the service attendants Taras and Meer were respectful, knowledgeable and professional. Great job!
- Approximate cost of services:
- $120.00
I found that the appointment was taken professionally and the service attendants Taras and Meer were respectful, knowledgeable and professional. Great job!
A few short years ago I noticed a musty smell in my basement. The house is older so not knowing how to manage the issue myself, I did some research and found that Templar Environmental Services was quite positively reviewed. Robert answered my call directly and personally visited my house to locate the problem. He found an area of mould and developed a plan immediately. His team came to the house as discussed and in a timely manner. I found the team to have been not only efficient but proactive in their methods to ensure they resolved the entire issue. Following the job I asked if and how I could paint the area and they advised me of the appropriate way to do it and suggested products that could be used. I followed all the instructions and now after a few years since Templar did the job, I still notice how clean and fresh the area is. I believe Templar Environmental Services went above and beyond to ensure I was happy and the job was successfully completed. Wayne in Toronto
I found Tip Top Trough's customer service and installers to be very professional and knowledgeable. The installers worked very hard and the job looks great. I was not only impressed by appearance but they analysed the issues with the old evestrough and put new downspouts in places that were more appropriate. The value was great and I actually feel relaxed that I feel I found a great company and the job was done as I hoped. Thank you Tip Top Trough Wayne
Hi Wayne,
Thank you for the kind words, we really appreciate it. We are extremely happy to hear that you have had a positive experience with Tip Top Trough. It was a pleasure working with you and we look forward to helping you with your future aluminum needs!
First Choice Windows and Doors put in all new windows and a patio door on my main floor of the house. It was a very big job. I found the owner to be very helpful, knowledgeable and value was great. The installers were prompt, efficient, knowledgeable, professional and worked really hard. The windows look great and this past fall the house felt fresh and it has actually helped with my electricity bills. I am very satisfied Thank you First Choice Windows and Doors Wayne
I took a long time to research companies that take down old fences and put up new ones. My project was big. I selected Kingstone. From the beginning they were prompt, knowledgeable, respectful and professional. As the job went on to completion I was more impressed with each day of work. Even my neighbours were watching and were impressed. I feel so fortunate that I selected Kingstone. I highly recommend them to family and friends without hesitation. Thank you Kingstone Wayne
Thank you so much Wayne , I just back from vacation, saw this inspiring and warm review, thanks again for your kind words. We really appreciate you taking the time out to share your experience. We count ourselves lucky for customers like you. We are look forward to working with you again in the future! And if you have any questions please feel free to contact us.
Ariz
Kitchen, bathroom and livingroom floor
Blackstone General Contractors has been there for each time I reached out to them. Exceptional, polite, professiinal and knowledgeable from the owner to project manager, customer reps and skilled labour. Friends and family have all stopped and taken second looks with very positive feedback every time. Value is excellent and questions or concerns are met with amazing responses. They always put me first and that is why they are the first I call for every project!!
Thank you kindly Wayne.
Canada's Restoration Services was hired to install a new subfloor, tile materials such as scratch coat and wire mesh and brand new expensive floor tiles. The construction team for Canada's Restoration Services did not show up for several days after the intended start date. Poor communication, poor workmanship, poor decision making process, floor vents moved without prior authorization, left old dishwasher pipe in the floor and tiled up to valve and left it inoperable. Tile floor ended up being uneven and grout cracked within days. Canada's Restoration Services verbally promised to redo job completely and free. i agreed to this however, after more than a week after this promise Canada's Restoration Services then said that I would have to pay for parts and labour again and would have to use the same job supervisor that created the problems the first time. This was the resolution of Canada's Restoration Services construction department. Their customer service was called about this and said the decision making was in the hands of the construction department and I received no further call backs. I have asked Canada's Restoration Services to pay back the money for the labour that they admitted was not done properly and I have not heard back in months. I went to Canada's Restoration Services originally based on Home Stars reviews and the big name companies that show up on Canada's Restoration Services website. I wonder if those big name companies read these reviews.
Our company was hired to remove the asbestos tiles together with the sub floor that the tiles are glued onto (which we did). The cross beams were not removed because:
A. It's structural, and we can't touch these beams with out a written confirmation from a structural engineer instructing us to do so and what support to put in place prior to reconstruction.
B. Nowhere on the remediation estimate does it states nor on the scope of work that we were quoting on the removal of these cross beams.
C. No where on the construction estimate was there an indication that he will be removing or replacing these beams.
As per our construction managers email he did advise you when he was installing the sub floors on top of the cross beams, that the floor will end up too high. You asked him to keep going and that you will be ok with it being high and will install a transition dropper. Only once our work was completed, and the last tile was installed, had you decided to address the fact that the floors came up too high.
Now, we followed your engineer's instructions by using the 3/4 plywood as sub floor as well as your instruction to continue working even though he advised you the sub floor would be too high given the size of the height (these cross beams were there they didn't just appear). The structural engineer could easily see that they were existing; had he even been on site post remediation for any observations? Rather then assuming we removed them, there should have been a site observation (we never received a written report instructing us to do so).
During the reconstruction phase you had the opportunity to stop our construction manager at any given moment after he suggested that the subfloor 3/4 size will be too high (your instructions were to keep going). You also had the opportunity to stop Charlie when he was installing the tiles as it was evident that the tiles would be too high. We are not at fault for the height issue as we advised you throughout the entire process.
Although we offered to come back and fix the issues related to poor workmanship (the uneven tile and grout at no cost) you decided not go head with it.
Further more, we had also offered to help with giving you our trades at our costs in order to redo the reconstruction work including the removal of the sub floor and reinstalling the tiles with no profit and reduced costs, but your decision was not to proceed with it.
Your email sent to us on September 4th 2016:
"I appreciate ____ efforts, professionalism and that he always responded to emails or phone calls in a timely and respectful manner.
I appreciate _____ professional and respectful email on Thursday September 1 in an attempt to work things out on a mutual basis.
I also appreciate _____ professional and respectful approach Thursday evening to re-examine the job at hand in a very hands on manner as well for his email Friday morning. ______ was really working to resolve the issue even at a cost to himself.
In saying this I have weighed many options and will not ask you to work on the floor any further.
I ask that you remove the debris that sits on my front porch to complete the paid invoices from the previous floor jobs.
Thank you"
Unfortunately, our position on this matter remains the same as we had tried to fix the issues related to our poor workmanship and are not at fault for the height of the floor.
CRS Management
Furnace and Fireplace maintenance
The serviceman that worked on my furnace and fireplace was respectful, professional and knowledgeable. He answered all questions and provided sound explanations. He was incredibly patient and friendly. He Would be a person I would hire for a company!
Hi there - This is great to hear. Thanks for taking the time to share your experience.
Hydro connection to house was partially separated. i needed job done right and in a short amount of time. Hotwire Office staff took care of all big and small items. All concerns were removed. Crew was timely and efficient. Job well done.
Thank you for taking the time to leave us this kind review.