Reviews

10/10

I needed to get a gas line installed for my bbq and reached out to ALP. Alex got back to me quickly and after giving him the details about the job he gave me a very competitive quote and timeline. Alex arrived right on time and was a complete professional. He did an awesome job and I could not be happier with the service. He even made sure my pilot light was back on for my water tank. I highly recommend ALP and I would not hesitate to reach out to them again if I needed them for a home project. Thank you Alex.

Approximate cost of services:
$400.00
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Company Response

Thank you for taking your time to leave a review, it was a pleasure working with you! Glad that you're satisfied with the service, please don't hesitate to reach out for any future HVAC assistance.

10/10

I had reached out to a few landscaping companies but Gabriel was the only one that I felt comfortable working with. If he says he will call you or come by he will do it. Gabriel came by and did a walk through and made recommendations about what we could do to the yards. My front yard was a mess but Gabriel and his team came in resod the whole yard. They trimmed the trees and hedges and cleaned it all up. They created beautiful beds around my trees and hedges. Everything looks so sharp and impressive. They dethatched my backyard, applied some weed control and fertilizer and with some regular watering within the week we can already see a huge difference. My yard went from one of the worst on the street to one of the best thanks to Gabriel and his amazing team. A really great team that knows what they are doing and gets it done right. I strongly recommend you contact Gabriel and see what he can do for your yard. You will be very happy you did. Thank you Gabriel and the team fo giving me a yard to proud of again.

Approximate cost of services:
$6,500.00
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Company Response

Dear G,
Thank you so much for the great review.
I am happy that you are enjoying your new lawn. Thanks to the commitment of our team, we delivered the best service we can. It was also a pleasure working with you and S.

Best regards and stay safe,
Gabriel

10/10

After waiting literally 3.5 hours for another company to show up and calling twice and being told they were coming, it was on my third call to this other company that I was told they had overbooked and wouldn't be able to come till Sunday (this was a Thursday). See my other review for name of this company. Now it's about 8pm and I don't want to spend another night in a warm house, so I got online and seen Husky. I made a quick call to their office and I gave them my contact info I would say within 5-10 mins a service tech called me back and was at my house within another 5-10 mins. About a half an hour after that my AC was up and running, the tech performed some other checks to make sure everything was good and I finally had AC all within about an hour or so from my initial call. The service technician, Dan, was friendly, explained everything and did a great job. What a great experience with great service and my only regret was not calling them first. Thank you for not only fixing my AC but restoring my faith that there are companies out there that actually care and provide great customer service.

Approximate cost of services:
$100.00
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Company Response

June 1, 2016, Dear GS Wilkinson. Thank you for taking the time to document your experience with us. We truly appreciate your business! Sincerely, The Husky Team!

0/10

I didn't realize that naming the company Reliance was really done out of irony. After calling not once but twice to confirm we had an appointment and someone is coming between 4-8pm Thursday, it was not until our third call at 7:30pm or thereabouts that Reliance decided to tell us they had overbooked and they would not be coming and the earliest they could come was Sunday. We had even called around 5pm and they said you are still scheduled someone is coming. No call from them saying they can't make it and no real apologies no real concern, but just a comment that "..you're not the only one who we have to cancel." Somehow that is suppose to make you feel better. Anyway, I was fortunate enough to call and get someone from a much better company (see other reviews from me) to come over literally within about 15 mins or so. They got my AC going and we're done in about 40 mins after that. So literally in just about an hour or so my AC was back up and running. I recommend you don't waste your time with this company that seems to be more concerned with booking as many people as they can whether they can actually provide the service or not.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

This is disappointing news and we apologize fow what has obviously been a frustrating experience. Please contact me with more information at rmassingham@reliancecomfort.com and we will investigate what led to this. Thank you. ~ RM