Ross in North york

Had Pat and Matt come to clean our dryer vent. Our vent is fully enclosed and contains one or two elbow bends before reaching the outside. We had them before a couple of years ago. Very pleased with their work. Boots off when entering home. Clean everything and are respectful of our home. Work done efficiently and everything explained. Best to be safe...so will have them again in a couple of years.

After our dryer's thermal fuse had to be replaced, it was suggested that perhaps our dryer vent/duct should be cleaned. The service technician gave me a couple of possible firms to do the job. After doing some initial researching, I decided to call Golden Triangle Dryer Vent Wizard and enquire about their services. I was very pleased to see how quickly the owner of the company, Patrick got back to me (within the hour of my call) and answered the questions I had. He was able to set up an appointment for me the very next day. He arrived exactly when he had said he would and that involved getting from Guelph to our home in Orangeville. He was professional, friendly, thorough and he ended up cleaning the lengthy ductwork and replacing the connection from the dryer to the wall with a material that was better and up to code from the previous one. I was thoroughly satisfied with the work and will have the work done by Patrick and his company again when the need arises. I would highly recommend having him come and do any work with respect to dryer venting/ductwork.

When I phoned to book my annual furnace and air conditioning maintenance, it was easy and straightforward as to setting a date that was convenient to me. The service contractor, Dan Donnelly phoned prior to arriving which I thought was very considerate. Dan was the most thorough technician that I have had do these annual check-ups. He didn't seem to mind that I was near-by during his maintenance work on both units. As a matter of fact, he seemed to appreciate that I was there and he spent time, explaining exactly what he was doing each step and telling me what he was looking for. Plus, he answered all my questions no matter how mundane they might have been. I was most impressed and will ask for him personally next year when I have my maintenance done on both the furnace and air conditioner. I felt the maintenance was done with care and not rushed just to get on to the next job. Enercare and other maintenance companies need service people like Dan. Kudos. Job well done.

Our backyard is in a relatively new subdivision and had only grass, wooden fence, shed and deck...absolutely no garden, shrubs or trees. Fortunately we decided on having Glen Echo design and plant a new garden for us. We are absolutely thrilled with the finished product. It has made our backyard a beautiful oasis for us to now enjoy. We have a number of people to thank for their efforts in bringing such warmth and beauty to our home. Well earned kudos to Anthony Zambri, the landscape designer who came up with the design and wide assortment of trees, shrubs, plants and rocks. He is a young, personable gentleman who listened carefully to our wishes and put much effort into the variety of products, their colour, their size, texture, placement etc. Our backyard what with its size and shape presented quite a few challenges. We are pleased to say that Anthony's design met and surpassed all of the challenges. He was prompt in coming up to measure and complete the design, took the time to go throughout the nursery to select the various trees, shrubs, plants and rocks with us personally. Each day the workers were here, he came to see the progress of the job and to see if we were satisfied, he even helped deliver the 3 Japanese maples we had purchased. His pleasant demeanor put us at ease if we had questions or concerns and made us feel that he wanted the best possible results for us. We have to say, Anthony came through indeed. We would be amiss if we did not also mention the work team of Casey, Rene, Raphael and Troy. I have rarely seen a team work harder and so well together. Casey, Raphael and Rene came on the first day and worked tirelessly the entire day in a constant rain. The blue spruce was planted, garden beds dug, fresh top soil added and the rocks placed. The second day, Casey, Rene and Troy did all the planting. Casey's expertise in planting is top notch. He had some very positive suggestions and answered any questions we had. Neighbors have had nothing but positive comments on the finished product. Thanks to Glen Echo Nurseries, Anthony, Casey, Rene, Raphael, Troy and Cheryl in the office, the transformation of our backyard has been everything and more than what we had hoped for. Thank you for all your efforts.

Last October we had Rusco Distributors install an awining over our front door. We were very impressed with all aspects of the job, so much so I wrote a review to HomeStars giving the company 10 out of 10. This spring we decided to have all of the windows in our home replaced, a total of 10 as well as a storm door at the rear of the house and a new entry door at the kitchen. We wanted a number of quotes and had decided that one of them would certainly be from Rusco. It was the right decision to choose Rusco once again. We give Rusco Distributors 10 out of 10 and I will tell you why. On April 12, Israel came to the house and spent much time in going over the types of windows that we had more or less decided on and what we were especially pleased with was the suggestions that Israel made to us with respect to a number of the windows and the kitchen entry door. Rather than sell us just what we wanted, his expertise in the field helped us immensely with the decision about one of the bedroom windows being an awning type, using a slider where we had thought of a fixed and in particular suggesting building up a bathroom window so as to avoid possible future water leakage problems. His suggestion with respect to the new kitchen door not only ended up saving us money but rectifying a problem we had with the way the previous door had operated for the 35 + years. It is his personal involvement and the fact that he is willing to make suggestions that we decided right then and there this was the company to go with. The total estimate was in the middle of the other two estimates....but cost we have found shouldn't necessarily be the deciding factor. The next day Jerry came to do the measuring and spent about l 1/2 hours measuring everything twice. Four weeks later the windows and 2 doors were installed by Al, Rayoul and Alex. They had set aside 3 days for the job but actually finished every thing in 2 full days of work. Al and his crew were very thorough in making sure everything was installed carefully and making sure we knew how to work everythng. They tidied up after each day. My wife and I found them to be very pleasant, conscientious workers who were willing to answer any questions or concerns we had. During their first day here, Israel paid a visit and then the day after the job was completed he came to check that everything was done to our satisfaction. We have had many compliments from the neighbours as to how beautiful the windows look and the calibre of workmanship. We would highly recommend Israel and his company, Rusco Distributors if you are thinking of new windows, doors or awnings

I have just had an aluminum awning installed at my entrance door area by Rusco Distributors. I was very pleased and impressed with the entire operation...from my initial meeting, discussion and signing the contract with Israel, my discussions with Luke who measured and made suggestions to Joe and his wife who installed the awning. Any phone calls or e-mails I made were answered promptly. Everyone I dealt with was professional and pleasant. The awning looks great and I would certainly recommend Rusco to anyone looking for an aluminum awning. Based on my dealings with this company I will certainly consider them when I am looking at new windows or doors to be installed.