Reviews

10/10

Eddy gave us a reasonable quote on our windows & patio door project, explained and educated us about windows. Alex and team did a great job on the installation day. Everything is good and we're happy!

Approximate cost of services:
$13,000.00
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Company Response

Thank you for taking the time to share your feedback. We are happy to hear that you satisfied with our service and our team.
Looking forward to working with you again! Thank you for choosing New Look Windows and Doors.

0/10

I bought a new washer, hired delivery, installation, and removal of the old washer from them. The washer would not start on the same day. I filed a case and requested return or replacement within 24 hours. Weeks dealing with the return department, and they just refuse to return or replace the appliance. Horrible experience. Don't ever buy from them.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Customer,

Thank you for taking the time to share your feedback.

We are truly sorry for the issues you are experiencing with your washer.

Please note that CAS does not manufacture any of the appliances we sell and unfortunately, functional issues do occur, even with new appliances.

Please understand that functional issues are the responsibility of the manufacturer as they hold the first year manufacturer's warranty.

Please reach out to our After-Sales Team at casreviews@caslp.ca to provide your order number.

Our team will be more than happy to escalate the matter on your behalf with the manufacturer.

We apologize once again for the inconvenience caused.

Thank you

CAS

T.B

10/10

I called Vlad in the winter for gutter cleaning of three houses. It was too old at the time and he advised to do that when spring comes. He called back in March, and cleaned the houses with great followups and services. Thanks again we'll hire you again next year.

Approximate cost of services:
$480.00
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Company Response

Thanks and looking forward to proceed working with you!