bagelo56

We have been customers of this "company" for a few years. There was an incident ehere the worker showed up and did pur very small front yard but refused to do our backyard but made my wife pay full price and left. I called company and they apologized profusely asked me not to cancel and said they would ensure it would never happen again giving next uears service for free. Well guess what this year worker shows up my wife says are you sure you can do both? Worker says yes and does front yard, then asks my wife (I 'm at work) to use our washroom thens announces she can't or won't do the backyard, but demands payment from my wife. My wife says shes not paying full $56 so worker then says she wants $42 dollars just for front. My wife pays. I write email complaint and get phone call from "head office" where again they apologize and say they will refund $12. I say excuse me but this happened before and i was assured that it would never happen again. Plus a legimate company would not even start a job that they couldn't or wouldn't be able to do especially when asked right up front. Then charge us an outrageous amont for the small amount of work done!!! Really targeting seniors is lowest of low. Now i havr have to go out and pay full price to have a job that I already paid for done by a reputable company with ethical practices. Time to call the BBB and licensing authorities. Never again

It was seamless from receiving the initial quote to the final install. Darcy came and performed a thorough and honest evaluation of our roofs condition. He then presented a very professional and thorough package outlining costs, products, warranty and service details. The crews are regular employees not sub trades or sub contractors and are very professional, focused and thorough. They completed the job in a reasonable amount of time and thoroughly cleaned the area even reinstalling the Christmas lights. The very next day the crew foreman was there to go over the job with me and cover any questions and concerns. It was a very pleasant stress free experience.