Steve M. in Whitby

My wife and I noticed that our furnace was not working properly. The furnace would sometimes not come on when the thermostat would tell it to. We wouldn't really notice during the week. It was on the weekends when we realized there was an issue. The thermostat was set to heat the house to 70 at 8 am. But at 9 am it was still 67?? I went and checked the furnace and noticed the led light was flashing red. So, I counted the number of times it flashed and then checked the manual to see what the code meant. It said it could be a faulty ignitor switch. It would try to light the furnace 5 times before going into a 1 hour reset period. Knowing that my wife & I had plans mid-afternoon & night and wouldn't be back until the next day. We decided to call Rodman's who had installed the furnance in March 2018. Their tech Dylan called to ask about the issue and said he'd get there as soon as he could. I explained to him that we had to go out that day and were a little concerned the furnance may fail. Dylan then rearranged his schedule to accomodate us. He said he'd finish up the call he was at and would then head to our place. Dylan arrived at our home and did his thing to identify the issue and then replaced the part as it was covered under the warranty. He also took the time to explain things and answer our questions during and after working on our furnace. We really appreciated him doing that as it provided us security while we were away for the evening knowing our furnace was now functioning correctly. Dylan was great and we would definitely recommend Rodman's to our friends and family.

My wife & I were looking to purchase a second home and we hired Safe Homes Canada and Andy to do an inspection of the house. We are glad that we did! Andy was very thorough. He crawled around the crawl space, climbed into and inspected the attic, inspected the foundation and basically checked out the whole home. Throughout the process, he would point out things that needed addressing whether major or minor and how to potentially fix them. We ended up not purchasing the home due to some things that came up during the inspection that you wouldn't see without actually getting in there to properly inspect. A good inspection is worth its weight in good. You need to be informed before you commit as to avoid any surprises. We will definitely will use Andy & Safe Homes Canada again on the next property that we are looking at purchasing. Andy was friendly and a pleasure to deal with. Thanks Andy.

My wife and I were very satisfied with our new garage door. The sales rep. showed us several options and helped us choose the right door. The guys who installed the door and the capping were friendly and very efficient at their job. Only 1 very small issue was getting a 2-3 addresses with the same door/windows that we were considering. 1st couple of addresses were single doors and different colour. The sale rep quickly corrected and we were able to see the double door and window style that we wanted. We even spoke to one of the homeowner's who happened to a repeat customer of Dodd's and they were very happy with Dodd's. That was reassuring to us. Overall, we were very happy with everything and would definitely recommend them to anyone needing a new garage door.