DanMarEth in Etobicoke

Julian is a master craftsman and an very impressive carpenter. I had my own design for a gate that I found online. Julian was able to design and build the gate/fence even better than the online design. Im beyond ecstatic with our new gate/fence and the stain colour suggested by Julian makes the gate/fence look so rich. Julian is so wonderful to deal with too and a such great eye for deal. Hes on time, polite, has great ideas and just gets the job done. Julian lives up to his 10 star ratings. His craftsmans quality is excellent. I would definitely recommend Julian without hesitate. Marilyn Ethier

Our old furnace & central air units were replaced last September 2021 by Aire Max. Max did an amazing job with the installation and having used both units for over a year now ..both units are so quiet and extremely energy efficient compared to our older models.. resulting in saving money on our utility bills. I would definitely recommend Aire Max for your heating and cooling needs. Dan and Marilyn Ethier - Etobicoke

I ordered by phone a compact set of washer and dryer - Thursday evening and they were delivered early Monday morning. The phone ordering process was great. The salesperson - Mitch was extremely helpful. The delivery team arrived early Monday morning and they were courteous, friendly and removed the old washer and dryer from the basement carefully and efficiently. As for the laundry appliances not sure of their performance as I have to wait until our contractor completes our new laundry room.

I've been a customer with AlarmForce since 1998. I've been satisfied with their service and their customer service until now. Since both my husband and I are now retired, we decided to bundle our services together with a Home Monitoring with another provider to save on our monthly expenses. This means we no longer need AlarmForce. We contacted AlarmForce Customer Service on March 31/14 and were told to send a cancellation letter via email and they will send a UPS label back via email same day to ensure the equipment is returned back to them by mid April/14. We follow their instructions on March 31/14 and have not received the UPS label. Another email was sent on April 07/14. Still no response. I called Customer Service on April 09/14 and was told they mail the label out and I needed to gave them 60 days notice and the agent hung up on me in mid sentence mentioning she'll email a waybill. This is not acceptable customer service when an account has been with you for 15 plus years. Although, AlarmForce contacted me on April 18th to confirm my monthly charges will stop effective May 01/14, my account was still charged. Again my account was attempted to be charged for the June payment but failed because I put a stop payment which had a service fee of $10.00. Although my emails go unanswered, I received a request for the June payment on June 5 with an additional administration fee of $20. Called their Customer Care department to be assured that no more charges will be made against the account and the refund for May will be forthcoming in the next 4 to 6 weeks. Let's hope it's resolved once and for all.

Having gone through three bathroom renovations and noticing more dust than usual, we called the Duct Cleaning Specialists thinking our ducts must be very dirty. This is the second time we have called on their service. Just like the first time, their service was excellent. Paul and his assistant dropped by and checked out our venting system and advised us our vents were still very cleaned from the last time they cleaned them a couple of years ago. So it would be a waste of our money to get them cleaned again. Instead Paul and his assistant vacuumed all the vents and disinfected the vent system and provided lots of helpful tips to cut down on the dust. Now that’s excellent customer service for you. We will definitely use their service again and highly recommend this company to anyone wanting to have their ducts cleaned.

We have a Cooling Maintenance Plan and an upgraded Heating Maintenance & Protection Plan. Last year – 2012 we had no problems with the maintenance done on the Heating & AC. This year – 2013 what a nightmare! First our heating plan we were charged the full amount for the maintenance although we had been paying our plan. Called Direct Energy to reverse the charge and nothing was done to reverse the charges. I then contacted Enbridge Billing Department to launch a dispute claim against Direct Energy. The reversal was then processed. Issue resolved. Now for the Central Air Unit (installed 2001), maintenance was performed on May 17/13. We were told by the technician that the outside compressor kicks on and shuts right down. We would need to book a service call but the cost of work would be very expensive and the best alternative is to have the Central Air Unit replaced. So a sales call was placed. Reeling from the news, the next day the Central Air Unit dried and my husband turned the breakers on & off and the Central Air Unit has been working beautifully ever since. The Central Air Unit was really dredged with water by the technician and could have tripped the breakers. The technician was very courteous but maybe not familiar with the Amanda model and the electrical connection to the breaker panel. Maybe the electrical breaker should be added to the checklist rather than suggesting a full Central Air Unit replacement (Cost between $3,000 - $6,000). Seeing that the Central Air Unit now works and the technician didn’t complete all tasks indicated on the check list. I called Direct Energy back saying that the Central Air Unit in fact does work and another technician should come back to complete the work on the checklist. I was passed to a Supervisor who sounded a million miles away to be told if the technician didn’t indicate another visit then there will be no visit. If I wanted another visit I would have to upgrade to the Protection Plan and another visit will be scheduled. This is totally unacceptable customer service. Based on other reviews since these plans are locked in until anniversary date - mine Feb 09 and Feb 12/14 respectively I have little choice but to remain on them and will be providing instructions prior to the anniversary dates to cancel the plans and go to a more experience Heating and Cooling Company familiar with Amanda Central Air and Furnance products to perform the maintenance/protection. Oh, I do have a choice and that is to upgrade to a 3in1 plan and I can then cancel within 30 days but I didn’t take the bait as I’m not sure what the catch is - I might be locked in for life. I will also let Enbridge Billing know not to accept payment from Direct Energy for these maintenance/protection plans effective Feb 01/14 onwards.

After receiving an expensive quote, I search the web and came across a Kijii coupon for Perfect Painter. Checked out Home Stars and saw the high ratings so I decided to call. Kimberly from customer service is excellent and a pleasure to deal with. Kevin was our painter. He symbolizes the company's name. He was truly the perfect painter. Fast, efficient and a flawless painter. I will definitely call Perfect Painter again and ask for Kevin for my next painting job.

My husband and I can't say enough about Adel from 416-SO-CLEAN. We always check out HomeStars to find the best contractors for a job we need done and haven't been disappointed to date. From reading Adel's reviews,we decided to give him a call. Adel and Rafael did such an absolute amazing cleaning job. I was going to replace our carpets but decided to try carpet cleaning one last time. We are so pleased we called So-Clean with their cleaning magic our carpets look like new again, will be with us for years to come and we saved thousands of dollars not having to replace our carpets. We'll be using them for all our future Carpet & Upholstery care because they are the VERY BEST! Dan and Marilyn - Etobicoke.

I contacted the Duct Cleaning Specialists after reading their many reviews on HomeStars. Steve was absolutely amazing. He spent over 4 hours and went above and beyond by doing other things to improve the air quality i.e. sealing off the air holes coming from the furnance. Having used many duct cleaning companies in the past, they all pale in comparison to this company. I highly recommend them and will use them again the next time my ducts need cleaning. Peace of mind - priceless.

I contacted HotWire Electric after reviewing the Home Stars website and reading many reviews. I so glad I did. They were fast and efficient. Hanna provides excellent customer service. For my next eletrical project I will defintely call HotWire Electric.