Keith in Hamilton

My son purchased an SUV from Mississauga honda a while back, it was used every thing seemed ok until about a month or so in took into our mechanic and was told tires were so bad they wouldn't let him drive it was unsafe, plus some mechanical issues, contacted them about all the problems , they didn't believe me after several attempts to rectify, finally wrote a letter to president , and settled on a fair amount refund, but not until all the hassle we had to go through first. I'd think twice before going back there.

Customer service has got to the most incompetent around, we moved back in February and I've been on the phone with them off and on seven, eight times talking to different people in CSR, BILLING, ACCOUNTS, supervisors trying to get our bill straighten out. Every time we thing were good they screw it up again , from changing the address back to our previous one, opening up a second account in another name for our address , to not giving us the credit that they owe us, I would advice staying away from these guys, unless you like talking on the phone and getting no where.