An honest & knowledgeable expert on large appliances.
We have used Steve a couple of times over the years. We had a really old '70s fridge which we inherited when we bought the house. When the fridge portion stopped working but not the freezer, Steve knew immediately over the phone what the problem was. I told him the age of the fridge & asked if it was worth fixing. He said yes if that was the only problem as the old fridges are so much better built than the new ones. He arrived, fixed the problem & suggested one more thing that could possibly go wrong. No pressure from him to replace this part - just a suggestion. I went with his idea & the fridge worked perfectly for years afterwards. The only reason that we had to replace it was the door flange failed & we couldn't get a replacement. The fridge & freezer were still working perfectly!
Same thing with our (then) 20 year old washing machine. Steve diagnosed a faulty clutch, replaced it and the washing machine is still going strong 15 years later.
Steve is honest - he'll tell you if a repair isn't worth doing. He's prompt, knowledgeable, articulate and personable. I have recommended his services to friends many times over the years and will use him again when the need arises. Thank you Steve!
- Approximate cost of services:
- $300.00
- Company Response
Thank you so much for this lovely review.