I am happy with the work Clera did for the replacement of all windows and patio door in our house. The salesperson, Vito, explained everything clearly and was not pushy. There were no hidden costs in the contract. The price I paid was exactly what was written. I also appreciated that one of the owners, Mike, dropped by during the installation to check on the project. The installers, Alex and Omar, were great. The quality of their work is good and they work fast.The only problem was that there was an error with 4 of the windows in my order so they had to reorder them. Since they are the manufacturers (not a reseller or distributor), they were able to immediately send the missing items to their manufacturing plant. Unfortunately, I had to wait 2 weeks for the availability of their installers. I am still very satisfied with this project.
- Approximate cost of services:
- $15,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Dear Rich, It's always nice to read positive input from a satisfied customer. Thanks for taking the time to write!