We reached out to GTA Heating in the spring and after a couple of attempts finally got a hold of Christian to come and quote for a gas line install as well as a rad install for the basement. We decided to have him do the work for the BBQ but the rad install quote didn't have prices for the actual rads, it just included the rough in.
Christian indicated that he would requote as a 2 step process so I could see the total cost: Rough In + Return to install rads after finish work was done in the basement. After going more than 2 months without hearing back, we sent 2 separate emails to Christian with no response in early September also indicating that our boiler system was now not functioning at all. When I eventually managed to get a hold of him over the phone, he indicated that he was away on vacation but would get back to me that night when he caught up with his emails. This was more than 2 weeks ago and I still have heard nothing from GTA Heating. Given that I don't have a functioning heating system in the house I have moved forward with finding an alternate heating contractor.
The gas line work was done well, the communication has been a disaster and I can't even get responses after having been promised over the phone that I would hear back. This is very disappointing as I went forward with GTA Heating for the original work based on the positive reviews on homestars