Consumers Choice Home Improvements

I was very impressed with Consumer's Choice Home Improvements!
The workers were very professional, quick and kind and the cost was reasonable; in fact it was inexpensive for how great the service rendered was.
I love the results of the project and would recommend using this company to ANYONE!!

Their vinyl windows are solid and well built but the installation (i.e. interior trim) was deplorable. We needed our General Contractor to redo the final trim that was installed around several of the windows.

The door installation wasn't much better. It took quite a few calls to get them to cap a piece of lumber that was left exposed in the threshold.

I will not use them in the future and would qualify any recommendation.

had our windows installed in the fall.
installers were very clean, neat and helpful in explaining the operation of the product. salesman very polite, cooperative with questions and always returned our phone calls. Would highly reccomend Consumers Choice to anyone wanting to improve their home.

We have now replaced all windows and doors in our home using Consumers Choice Home Improvements. Their competitive pricing, friendly service and professional installers have made every visit from them a positive experience. We would recommend them to any of our friends and use them again if we had any windows left!

Came in and removed old patio doors and replaced with new, service took about 3 hours and there was nothing for me to clean, they also showed up almost to the minute when they said they would be at my house

Spring of 2006 we had patio doors installed in our house by Consumers Choice. We were very happy with the job. This Spring our bungalow needed 8 new windows and again we contacted Consumers Choice. We requested the same salesman Chris Gardynik. He was extremely helpful . We were surprised to get a telephone call to say the 8 windows were all ready and they had an installation date for Friday, July 13, some 4 weeks earlier than expected.
The same crew arrived to do the work, so we knew we would have a good job of installation. First 5 windows went in no problem. But, when they removed the steel siding from our big bay window the wood was so waterlogged and rotten that it was falling apart. This required a major rebuild so the retrofit windows we had ordered could be installed. The following Monday afternoon Consumers Choice gave us the price to rebuild the window, we approved the additional cost and the following day the crew started the building project.
This could have been a horrible nightmare, but because of the cooperation and quick action of the staff at Consumers Choice and because of the skill of the installation crew, we have a fantastic living room window that does not leak and all the other windows that they installed are working great. Even a very good product is useless if it is not installed the right way. We would have no hesitation in recommending Consumers Choice to our friends, and we would go back to Consumers Choice again.

The windows are fine - although I can still feel a bit of a breeze through them in strong winds. The problem is that the screen is not in a track but just sitting on the outside of the window. All that is holding the screen in is four small pegs - i.e. all you need to do is pull up slightly and the screen comes away easily. We have a cat who leaned against it and the screen bent outward at the peg and he fell down into the backyard.

I would NEVER EVER buy from them again!!! Imagine if that had been a small child or baby!!

Consumer?s Choice was a disappointment for us, especially after all the good reviews we read. We had three windows replaced brick to brick. Their window quality seems good, but we encountered a lot of problems, maybe because we have an older house that requires non-standard issues, beware, if that is your case. There was no communication among departments about our concerns. As soon as they took the initial fee, we could never get hold of anyone who knew anything. The windows now look good in the inside because we bothered to buy the proper sills ourselves, but the aluminum siding on the outside is full of screws, definitively not a nice job.

Postscript:
I must say that when Consumer’s Choice learnt about our discontent with the final aspect of the windows, they responded quickly and took the steps needed to rectify the look of them.

We had a new front door and storm door fitted as well as a new window installed where there previously had been no window. Chris, the salesman, was more high pressure that I am used to, but he did outline all our options and provided some useful advice. We were given a 6-8 week lead time estimate, which turned into 10 weeks due to our door order arriving late. Mike arrived at 10am in the morning and worked without break until 11pm at night. Our front door proved to be quite a job (old house, 117 years old) and kept him busy most of the day. From there he moved on to the screen door and then the window. Mike was professional, friendly, highly skilled and worked tirelessly to ensure everything he did was absolutely perfect. He also took time cleaning up afterwards. The result was a transformation to our home. The quality of workmanship was excellent and products used superb.

Although Consumers Choice were a bit on the expensive side, we definitely got what we paid for. I would not hesitate to recommend them to others.

Last week we had all the windows in our house (11 including a large bay window) and doors (2) replaced by Consumer's Choice. I am writing to comment on the sales and installation.

The installers were very friendly and personable. They did an excellent job installing our windows and exhibited the utmost care when removing the old windows which proved to be quite a bit more difficult than expected. They went above and beyond to provide us with quality service, staying on-site 14 hours one day to ensure proper installation of the bay window and even returning on the weekend to complete the finishing touches. The job they did was precise and clean and I have nothing but praise for the installation team.

We were initially aprehensive about Consumers Choice after our dealings with the sales representative who seemed a bit pushy for our taste. However, he did convince us to modify our original window choices and his recommendations proved to be an improvement to what we had planned including the upgrade to the bay window with which we could not be happier.

The windows and doors look fantastic and we are very happy with the quality and craftsmanship of the product that Consumer's Choice provided. The new windows and doors have a huge impact on the look and feel of our house.

Consumer's Choice has been highly recommended to our friends and family.