Northwest Gas Ltd

Heating & Air Conditioning
Brampton ON L6T 4Z6
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Reviews for Northwest Gas Ltd

Average customer rating:
10 10 (148 reviews)

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Odette
Odette
1 review Brampton, ON
10/10

Replaced AC, Furnace and Hot Water Tank

I contacted Northwest Gas to have my AC ,Furnace and HWT.
Lou and his staff are very professional . Alyssa the secretary answered any questions or concerns I had, she was so helpful.
Marco and the other technician were very professional as well . They arrived on time, the job was well done and they took all the old equipment .

I didnt have to worry about anything it was all taken care.

I would highly recommended Northwest Gas .

Odette Pavao

Approximate cost of services:
$8,900.00
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Company Response

Thanks Odette for the business and for the great review. For any further assistance please contact us. Thanks again

Rita in Toronto
Rita in Toronto
2 reviews Markham, ON
10/10

New furnace, AC and Hot water tank

Anthony and his crew did an amazing job! They arrived on time as scheduled and finished work on time like he had estimated. Work is very exceptional clean and they went above and beyond by doing extra things during installation. Also Anthony listened to all my concerns and made sure that all the installations were up to code and that made me feel very confident with the work that has been done.
Thank you Anthony and please pass my thanks to guys too!
Regards
Rita

Approximate cost of services:
$12,000.00
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Company Response

Hello Rita, thank you very much for your review. We value your feedback and it will be shared with the techs. Anthony and the team always utilize their knowledge and experience to ensure our customers are happy. If you have any questions regarding your new system or any other enquiries please feel free to contact our office at 905-458-1021.

Furnace and Water tank replacements
Furnace and Water tank replacements
1 review Toronto, ON
10/10

Furnace and water tank replacement

My furnace needed to be replaced, so I called Northwest Gas for a quote. Anthony inspected my home and presented me with a proposal. I must add that all members of Northwest Gas were professional and most obliging. The technicians were punctual and did an amazing job installing the furnace. My electric water tank was failing, so I called Anthony to convert to a gas tank. Once again, the technicians were prompt, professional, and did an amazing job. I have total peace of mind knowing that both jobs were done incredibly well and would recommend Northwest Gas in a heart beat!

Approximate cost of services:
$5,390.00
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Company Response

We cannot thank you enough for your kind words and positive review on both the service you've received from our team in the past and on your most recent experience. Your business is greatly appreciated and your feedback will be shared with our team. Northwest Gas Ltd. is always ready to help with all your HVAC needs!

Private User
Private User
0 reviews Toronto, ON
10/10

Hydronics repair

Our home had a leak in our in-floor hydronics aystem. NORTHWEST GAS diagnosed the problem, they sourced the part and expertly repaired the system. I was informed at all stages of their process and they looked out for my best interests. I am very happy with the work and thanks to the team for a quick solution and response.

Approximate cost of services:
$700.00
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Company Response

So very glad our technicians were able to get your repair done and restore the heating to your in-floor system. Our team participates in on-going training and have the experience to effectively and efficiently provide you with knowledgeable and professional HVAC service and installations. Please feel free to contact our office at 905-458-1021 with any questions or concerns or to receive a free quote on installations.

Asroma2001
Asroma2001
0 reviews Brampton, ON
10/10

Emergency Furnace Repair

Called on a Sunday morning and came within a couple hours as scheduled. Diagnosed the problem and had it rectified the next day as promised. Fast, efficient and friendly service. Thanks to our technician Marco for the great service response.

Approximate cost of services:
$300.00
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Company Response

Awesome! As a company who takes pride in providing the best HVAC service possible, it is always reassuring to receive such a positive feedback from our customers. Thank you for taking the time to write us a review, it will be shared with our team. We are always happy and ready to help should you require any future HVAC services or quotes.

Jan Jan
Jan Jan
1 review Brampton, ON
10/10

AC Problem

I called North West Gas around 10am today because our AC is not working, by around 11am Joe came to look at the AC to diagnosed the problem and I got a quote. By around 2pm Dereck came back with all the new parts and install it and next thing you know our AC is back and working. Great guys, very polite and informative. I called North West Gas before for gas line, heating problem and AC, and I will call them again if needed because they always do a great job and very fast.

Approximate cost of services:
$807.00
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Company Response

We really appreciate you taking the time to share your recent experience. Your feedback will be shared with Joe, Derek and the rest our team. Your business over the years is much appreciated and we will be happy and ready to help should you require any future HVAC service/quotes.

Private User
Private User
Private User reviews Mississauga, ON
10/10

New A/C Installation

A/C installed. Thanks NW techs for professionalism, attention to detail & for responding promptly during a heatwave.
We highly recommend Northwest gas Ltd.
We have called Northwest for service calls on our water heater and A/C In the past few years. We appreciate their honesty & courtesy from each level of service beginning with the main office.

Approximate cost of services:
$3,400.00
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Company Response

Thank you very much for your positive review! We are happy to help and greatly appreciate your business throughout the years.Northwest Gas ltd. is committed to providing the best service we can for our customers, so receiving your feedback is valued and will be shared with our team!

Aaron in Mississauga
Aaron in Mississauga
3 reviews Mississauga, ON
10/10

Replace Gas Range - two visits

My existing gas range needed to be replaced. The new range included delivery and take-away, but the existing range had to be disconnected first.

Northwest provided me with a clear quote for the two separate visits, including any additional costs that could be incurred as part of the installation.

The work was done in a timely and professional manner, and they were even able to come earlier than agreed upon for the second visit when the delivery came earlier than expected.

The office staff was a pleasure to deal with, and Joe did a great job on both visits. I'd happily use them again in the future.

Approximate cost of services:
$315.00
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Company Response

We are happy to help! Thank you for taking your time to submit us a review. Your feedback will be shared with our team. If you have any questions or require any future HVAC service/quotes please feel free to contact our office,905-458-1021.

Jason from Toronto
Jason from Toronto
2 reviews Toronto, ON
10/10

Navein Tankless Water Heater & Mini-Split Ductless A/C Installation

I recently got work done from Northwest Gas Ltd. and I would not hesitate to recommend Anthony and his team. I contracted his team to install a Navein tankless water heater. They showed up on time, were very professional, friendly, answered all of my questions and went above and beyond to ensure I was comfortable with all the decisions we were making.

I was impressed with his work and ended up calling him back to install a 3-head ductless mini-split system into our home. His team showed up on time, they cleaned up after themselves and maintained constant communication during and after the installation. Similar to the point above, they went above and beyond to ensure the line-sets had proper drainage and made it look as clean as possible.

In both instances, Anthony and his team provided multiple options to make our choice easy, but was also available if we ever had questions throughout. It's hard to find trustworthy, hardworking & reliable trades people, but the Northwest Gas Ltd team did not disappoint.

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much for taking the time to share your positive experience with us. We really enjoyed working with you during both projects! The team at Northwest Gas is always here when you need us!

Private User
Private User
0 reviews Burlington, ON
10/10

Bosch tankless water heater

Anthony and his team installed a Bosch tankless water heater exactly as discussed and according to the install manual. I was super happy with the install but not pleased with the tankless recirculating performance. Anthony was really responsive to my concerns and had Bosch on site looking over the unit. The issue wasn’t the unit or the install. It was how it performed in that type of install. With Anthony working close with myself and Bosch, he came back and updated the install with a dedicated water return. The unit now is performing perfectly.
Honest, professional and a great installer. Simply the best contractor/business I have dealt with.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the great review. We are glad that with the help of Bosch's technical support, We were able to rectify the issue. We appreciate your continued business and support!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northwest Gas Ltd

Northwest Gas is a fully licensed company specializing in sales, installation, servicing and repair of residential and commercial heating and air conditioning equipment.Servicing the GTA's heating and cooling needs since 1985. At Northwest Gas Ltd we build our reputation on providing dependable superior quality products and service to the consumer at competitive prices. Northwest Gas Ltd. operates in a professional manner and will treat your property with the respect it deserves.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnace, Air Conditioners,Water Heaters,Tankless,Ductless systems Humidifiers, Air cleaners,Roof tops, unit heaters, Domestic hot water Boilers, Heating Boilers, Tube Heaters,Hi-vilocity systems, Combo systems
SERVICES
Sales, Service, Installation,Maintenace,Gas piping, Finance, Rentals, Warranty Protection Plans on Hvac Eqipment.
BRANDS
American standard, Trane, Lennox, York, Carrier,Gsw,Rheem, Ruud, A-O Smith, Navien, Tempmizer, Keeprite, Goodman,
SPECIALITIES
Navien tankless , combo systems , high vilocity systems ,Furnace, air conditoners, Gas work, heat pumps, water cooled, roof tops, wall fits.
WEBSITE
http://www.northwestgas.ca
YEAR ESTABLISHED
1985
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Cash, Visa, Master card, Amex, Cheque, Enbridge billing
LICENSES
Gas, Air-conditioning
MEMBERSHIPS
HRAI, ACMO,TSSA,OPA Rebate
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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