Although the finished product is great, and the installer was fantastic, I had many issues dealing with the owner. I felt she was always trying to hide costs and try to increase pricing other than what was discussed. For example, in the contract, there is a clause indicating a surcharge (amount not indicated) for any slabs that need to be brought up more than 3 stairs. I was getting my kitchen & 2 bathrooms done. When I called to ask about this clause, I was told that because I didn't mention the bathrooms are upstairs, I would be charged an additional $70. At no point was this ever a discussion topic in our negotiations, but I was also told that I should have been the one to mention this. I would think that the owner should go through ALL aspects of the quote considering I don't replace my counters everyday and wouldn't know what they charge extra for.
Pricing was fair, dealing up to counter installation was difficult. Other companies provide fair pricing too- I would go elsewhere.
- Approximate cost of services:
- $7,000.00