The roof looks good, and time will tell how the quality holds up. My main gripe is that I was told it would be 3-4 weeks to install. I indicated I was in a rush because I had a leak, and they told me no problem, they'd put a rush on it. My roof was installed 6-7 weeks later instead, and made it feel like a bait and switch. Communication on timing was not great, and I had to ask for updates, with responses days later. After the roof was installed, I had to pick up dozens of scrap shingles in my yard. Overall, we're satisfied with the final product, but not with the way it was sold to us, and the service & communication could have been better. That said, we had quotes and interactions with many other roofing companies, and from lack of insurance, to mis-representing the products that were being sold, there are a lot of companies out there which are not quite honest. The price quoted was what they said it would be, everything was official, with insurance, quotes and taxes. Finally, they were helpful in answering some follow up questions on installation specifics, so overall I would recommend them to friends, with a caveat to get timelines for installation written into the contract up front.
- Approximate cost of services:
- $8,000.00
- Company Response
Hi Chris,
Thank you for the wonderfull review, we appreciate the feed back. Timing is always an issue in our business, due to weather, product availability and delivery. Our records show 5 weeks from time of signing to final inspection, Not great but understandable with the weather we had in September. Your concerns were addressed at our last staff meeting. Regards.