Vinyl Window Designs Ltd

Windows & Doors Installation & Service
Toronto ON M3N 1W7
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

82%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Vinyl Window Designs Ltd

Average customer rating:
8.1 10 (102 reviews)

Sort by

Lana in Toronto
Lana in Toronto
5 reviews Toronto, ON
10/10

Replace glass in window

Steve and Lauren arrives on time and quickly and efficiently replaced the glass in our picture window. We couldn't be happier with the service that they provided!

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Hi Lana,

We are happy to hear about your experience with our service team.

Thank you for the 10-star review!

ivan in Toronto
ivan in Toronto
1 review Toronto, ON
10/10

Replace window glass.

Steven and Loren were great in replacing a window glass, fast , clean install, no problems.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Hi Ivan,

Thank you for your review!

Nicole in Ottawa
Nicole in Ottawa
0 reviews Ottawa, ON
10/10

Window replacement

Loren was at our home to replace a window which has a broken seal. He was very knowledgeable and efficient. He did a great job and answered all our questions .
Thank you

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hi Nicole,

Thank you for your review!

Star in Toronto
Star in Toronto
1 review Toronto, ON
1/10

Damaged window

stains on inside of window, new one ordered and no response of when it's coming. Winter will arrive sooner than this window. Be happy to update review once the window shows up and installed.

Update:

Replacement window was put installed October 22nd. Alas, it will need to be replaced has it has the same stains between the windowpanes as the first one did. We were told it means the seal is broken, so hopefully it will not be a major issue in keeping the house warm once the cold arrives. Here comes another 12-14 week wait.
Also, never heard back from VWD on when we would be receiving the "first" replacement window. Won't bother asking about the second since we know it will show up before we get an update on when it's coming.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Hi There,

I am sorry to hear about the problem you are having with your windows.

I would be happy to try and expedite your replacement unit for you, can you please send us an email at info@vinylwindowdesigns.com to discuss further details?

Thank you.

Regards,
Vinyl Window Designs

Monica
Monica
1 review Hastings, ON
7/10

Glass replaced

The seal on many of our 5 year old windows was gone and they became foggy. VWD replaced them under warranty, however we had to pay labour and a surcharge because we are not in the GTA.
Loren spent a day here replacing them and he was fantastic. Worked hard and steady all day long to get the job done. We are very pleased with the job he did. Thank you, Loren!

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Hi Monica,
Thank you for leaving us a review! We are happy to hear you were pleased with the work technician Loren accomplished in one day, he is a hard working technician who takes pride in what he does.

aclark1636
aclark1636
0 reviews Buckhorn, ON
6/10

Window replacement

Had these windows installed in 2017 and was happy with the result. But within a couple years I had to replace two of the windows because of failure of the seals. These were replaced free of charge but a few years later another window was compromised and it cost me over 200 dollars to have it replaced, they seem to have a problem with there gasket seal between the two panes if glass. I would be Leary of these windows.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Hi aclark1636,

Thank you for taking the time to leave us a review.
I can assure you we go through countless audits each year to ensure our production line is following all procedures according to the Fenestration & Glazing Industry Alliance (FGIA).

If you have any further concerns please email us at info@vinylwindowdesigns.com

cmasks
cmasks
0 reviews Whitby, ON
10/10

Windows

Youre team was very helpful in regards of replacement my windows hand crank plus they oil all parts to make it run smooth thank you so much.

Approximate cost of services:
$170.00
Was this review helpful?
Company Response

Thank you for a 10-star review!

tkluwak
tkluwak
0 reviews Kingston, ON
10/10

New window installations

We had a defective unit which VWD agreed to replace. They scheduled the work, arrived on time and replaced the window without any problem or concern. We're very happy with the service.

Approximate cost of services:
$100,000.00
Was this review helpful?
Company Response

Thank you for a 10-star review!

Andrea
Andrea
1 review Sultan, ON
10/10

Great service

Had glazing replaced in a large window. Steve was super nice and did a great job. Didn't think it was a 1 man job but he did it, no problem.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for a 10-star review!

Jill in Toronto
Jill in Toronto
0 reviews Mississauga, ON
8/10

Replacement of window

The seal gave out on one of my windows. The window was replaced. I had to pay for instalment of the replacement window. The repairman was prompt and efficient.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Hi Jill,

Thank you for leaving us a review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vinyl Window Designs Ltd

Vinyl Window Designs (VWD) is a manufacturer of residential vinyl windows, entry doors and patio doors. For over 30 years VWD has built a solid reputation for providing the best quality products at a great value for residential home renovation, custom homes and high-end home developments. VWD builds every component of their window and patio doors from vinyl to glass in our 200,000 sq. ft. facility featuring state-of-the-art machinery and expert craftspeople. We’re driven to provide the best in convenience and performance with their extensive lines of products, upgrades and accessories. Our window products qualify for some of the most prestigious product certifications offered in North America. We are one of the few that have chosen to work closely with the Canadian Standards Association Certification Program in Canada and with both the National Fenestration Ratings Council and with ENERGYSTAR ®.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
New construction windows, retrofit windows, replacement windows, vinyl windows, bedroom windows, bathroom windows, kitchen windows, new construction doors, retrofit doors, replacement doors, exterior doors, patio doors, french doors, entry doors, front doors, vinyl doors, steel doors, fiberglass doors, window hardware, window accessories, door hardware, door accessories, Windows, Bay Windows, Bow Windows, Casement Windows, Sliding Windows, Shaped Windows, Fixed Windows, Entry Doors, Patio Doors
SERVICES
Warranty service, Window Manufacturer
BRANDS
Premium Series, Ultra Series, Plus Series, Builder Series, Performance, 5300 Patio Doors
STYLES
Casement, Fixed, Picture, Double Hung, Single Hung, Double Slider, Single Slider
WEBSITE
http://www.vinylwindowdesigns.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
200
PAYMENT METHOD
Cash or Cheque
LICENSES
Energy Star, AAMA, NFRC, CSA, Fenestration Canada, QAI
MEMBERSHIPS
Energy Star, AAMA, NFRC, CSA, Fenestration Canada, QAI
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Lifetime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.