Apex Window Films

Windows & Doors Installation & Service
Toronto ON M1X
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81%

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Reviews for Apex Window Films

Average customer rating:
9.7 10 (48 reviews)

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Mike from Tamworth
Mike from Tamworth
1 review Stone Mills, ON
0/10

Bird Friendly Film

I tried to buy bird friendly film for my windows and ordered online but was charged in $US rather than $CDN. When I questioned this Dean wouldn't respond. I phoned and talked with Dave an employee who refunded my money. Dean wouldn't respond further to any of my questions.

Approximate cost of services:
$77.00
0 of 2 people found this review helpful.
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Company Response

Dear Mike from Tamworth:
Thank you very much for your feedback! We truly value the opinions of our customers and we apologize that we did not meet your expectations.
The bird strike film that you chose is a new retail product though we have been installing it for several years. We placed it on our website to inform our customers that this service is available. The bird film is made of different materials and to various specifications. There is a notation on the description of the product for the end user to contact our office before placing an order.
Our records show that you ordered this film online on Tuesday April 1. As soon as we were notified of your concerns, the refund was made within a couple of hours on the same day. Dean has also emailed you twice on that day apologizing for the confusion while trying to get the quirk in the system fixed. We have since disabled the ability to purchase this product directly online.
Once again, we apologize for the inconvenience that have caused you. We look forward to having the opportunity to serve you again!
Best Regards from The Management of Apex Window Films

Trinity-Bellwoods
Trinity-Bellwoods
12 reviews TORONTO, ON
10/10

Transparent Window Films for Privacy and Security

We are incredibly thrilled with the excellent work that Neil and his team from Apex Window Films did on our windows.

Our downtown Toronto 100+ semi-detached Victorian house was just renovated and we needed to find a creative solution to address the privacy concerns we had with a few windows in the house. One window is in the bathroom and the other window faces directly into the window of our next door neighbour. Thank god I stumbled across Apex Window Films' extensive website which included a large number of samples of all different kinds of window films for residential and commercial uses; both for privacy purposes as well as security purposes. Neil came to the house for an on-site visit and we discussed the various options. He was very knowledgeable and was able to provide valuable guidance, based on our needs.

For consistency, we finally selected the fading blinds privacy film for the 2 windows which lets the light in but maintains our privacy. We also installed transparent security film on our new French doors leading out to the deck which is strong enough to discourage attempts at breaking and entering. In addition, to avoid having our bay windows in the family room totally exposed during the day time, we also had a transparency film installed with a 20% mirror effect that addresses this issue. You can't even tell that there is anything on the windows but the 20% mirror effect is just enough to provide us with a modicum of privacy during the daytime.

Rather than installing the window films ourselves, we arranged for Apex Window Films' installers to handle that. They were very polite, professional and efficient and did an amazing job.

I was pleasantly surprised that Apex's quote was so reasonable. It was truly great value for excellent work that only enhances our house.

We are very grateful to Neil and the Apex team for doing a top-notch job. Neil followed up with me afterwards by phone to ensure that the installation went well and to confirm whether we had any issues. Now that's great service!

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Absolutely nothing. Everything went so smoothly from beginning to end. Can't ask for more than that.
Any advice to offer fellow homeowners facing a similar project?
The homeowner should spend some time going through Apex's comprehensive website to select a number of samples and should ask the Apex rep to show them those samples at the meeting to get an idea of how they will look against their windows.
1 of 1 people found this review helpful.
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Company Response

Dear Happy Toronto Homeowner,
Thank you for taking the time to give us your feedback! It's great to have clients like you who know exactly what they want, yet are willing to accept new ideas with an open mind. It has been such a pleasure working with you!
Best regards from Apex Window Films

Josephine from Markham
Josephine from Markham
1 review Markham, ON
10/10

Window Film for Security and Privacy

The window film used in my home is of great quality. The price was more than reasonable and the service that I received was excellent. I originally contacted Apex for security films on my windows. The staff arrived when they said they would and were considerate by cleaning up after themselves when they had finished the installation. I was very impressed by their professionalism that I contacted them again for a DIY privacy film install on my bathroom and upper hallway windows. The staff took the time to walk me through and demonstrate how to install the film. They also took the time to contact me after my install to see how it went. I highly, highly, highly recommend this contractor. They will take care of you like their own family. Thank you Dean and Anita for your exceptional service :)

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Josephine: Thank you for your review! It's always nice to know that our focus on our quality of work and customer service is appreciated.
Best regards from Apex Window Films

Elaine from East York
Elaine from East York
1 review East York, ON
10/10

Window Service

Hi: I need to thank Apex Window Films for their great service again. We used Apex seven years ago( my friend introduced them to us) at our house, we had a terrible problem with heat coming in our west facing windows. They gave us a simple and cost effective solution, that made a huge difference for us, we recently move into condo and found ourselves in a similar situation. we were happy to find that Apex again. The sales guy named Dean. He is very patient and listening to our opinions and needs. Our condo board would only allow neutral looking window coverings. He showed us some high-tech almost invisible heat blocking film that works amazingly. I highly recommend this Company to everyone, They know their stuff and very nice.

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your kind review Elaine. We are grateful that you looked us up when you needed window films again and sincerely appreciate your business. We are glad to know that you enjoyed your interactions with our staff and that the solar control film we installed is performing to meet your needs. Thank you again for taking the time to write this review.

Josephine Tse from Markham
Josephine Tse from Markham
1 review Markham, ON
10/10

Solar Control Window Films & Tints

I have a house with family room and eat-in area facing west and the electricity demand remained high during summer until I got put on with Apex Windows Films. Apex helped me to choose the right product and was contracted to install the solar control films for my house. Its team was very accommodating and professional. The project was finished within half of the estimated time with excellent clean up. I am very impressed with their installation and outstanding work

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Thank you Josephine, we are pleased to know that you were happy with our service and that the solar control window films we installed in your home are effective. We appreciate your business and the time you took to submit this review.

Bruce Reilly from Markham
Bruce Reilly from Markham
1 review Markham, ON
10/10

Office window film

The Apex Window Film team provided excellent service and a tasteful final product. We sourced the company from the internet and had them quote on providing film installation for the inside windows of a professional office. Dean and his team were prompt with the office sales visit, the quote and the installation. The price was fair and the client comments have been very positive. Job well done.
Bruce Reilly
Reilly CA Professional Corporation
Markham, ON

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to review your experience with Apex Window Films Bruce. We are gratified to know that you were pleased with your service and the window film product we installed. We look forward to the opportunity to work with you again in the future.

Steve from Schuller Bikes
Steve from Schuller Bikes
1 review Markham, ON
10/10

Security Window Films

It was with great pleasure working with Dean and his team. Their professionalism impressed me tremendously. They arrived at our shop on the precise time, carefully moved away the boxes around the windows that needed the work to be done. After they completely the job, they asked us to inspect their work. Then cleaned up the floors and moved back all the boxes where they were. I am extremely happy with them and would recommend them to every one, our friends, families, colleagues,business associates and partners

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write this review Steve, we are so pleased to hear that you were happy with our team here at Apex and your window film installation. We will share your positive comments with our staff. Your recommendation is greatly appreciated, we look forward to the opportunity to work with you again in the future. Thanks again for your review.

Caleb in Toronto
Caleb in Toronto
2 reviews ,
10/10

Large condo tint job

I have a two-storey unit with about 80 feet of floor-to-ceiling windows. Unfortunately they all face West. For eight months of the year the heat transfer was unbelievable, even with two heat pumps running around the clock, and dual motorized sun shades and black out blinds. I called Neil, arranged an appointment, and he arrived exactly when he said he would. He took the measurements, narrowed down the choices for me (which was helpful since there were so many types of film), and two weeks later his installers showed up and handled the job like pros. They weren't the friendliest pair of guys, but after wasting so much of my life on chatty tradesmen, I kind of appreciated their "all business" attitude. Well, the payoff has been amazing. Neil claimed the tint would reduce heat transfer by 50%, so I was hoping for 30% at best. But he wasn't padding the numbers. If you crack the sliding door and stand in the direct sunlight, then close it and stand behind the tint, the difference is truly amazing. I've spent hundreds of thousands getting my condo into shape, and I can easily say that--dollar for dollar--this is the best money I've ever spent. If you're having trouble with heat, or if you have nice furniture you don't want faded, call these guys. They're reasonable, professional, and the results are worth every penny.

Approximate cost of services:
$1,700.00
1 of 1 people found this review helpful.
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Company Response

Thank you Caleb for taking the time to share your review. We are happy to hear that your experience with Apex was a positive one and that you are experiencing the benefits of solar control window films in your condo - we know from experience what a difference these films can make in improving comfort, protecting interiors from fading and reducing air conditioning loads, but it is sometimes difficult for consumers to believe possible. Your review will be so helpful for those looking for solutions for their heat control issues. We sincerely appreciate your business and your positive review.

J R Tyson from Old Toronto
J R Tyson from Old Toronto
1 review Old Toronto, ON
10/10

Security Window Film

I would recommend Apex film hands down. They use an excellent product for window security film, they are reasonably priced and all their people know what they are doing and act professionally. We used another company to install window film at our previous house and the difference in the quality and the installation of the film is like night and day. The Apex installers did an excellent, really clean, bubble free and precise install. They also protected the wood floors while they did it. And what the caulking guy Dave doesn't know about caulking isn't worth talking about! I have never seen such neat, straight line caulking anywhere! In addition, Derek, who booked our appointments really put himelf out to make sure we had the whole job finished before we went away. After a recent break-in this gave us real peace of mind. Thanks guys and keep up the good work!

Approximate cost of services:
$1,312.00
1 of 1 people found this review helpful.
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Company Response

We are so glad you are happy with our workmanship and that your overall experience with our team was positive. It was our pleasure to accommodate your schedule, we know how important security film can be to our customers' peace of mind. Thank you so much for taking the time to write this review, we sincerely appreciate it and will share your comments with our staff who worked with you.

RYAN from Vaughan
RYAN from Vaughan
1 review Vaughan, ON
10/10

Custom Film Application

I have worked with Apex film for over a year now on multiple projects and have been very reliable. They have always finished the job in a timely manor and often quicker than expected. The quality of work is top notch and are even willing to work with the designers to ensure their vision comes to life. I would recommend them to anyone looking for a film application.

Approximate cost of services:
$1,500.00
2 of 2 people found this review helpful.
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Company Response

Thank you for taking the time to share your experiences with Apex Window Films Ryan. We are gratified to hear that you have been so pleased with our work. We appreciate your business and look forward to working with you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Apex Window Films

Installation of architectural window films for privacy, solar control, decoration (including custom graphics) safety / security and energy conservation for both residential and commercial customers. Also selling retail window films for DIY projects. For more information, please visit our website www. ApexFilms. ca Unique film specialty products include: Faux Wrought ...
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