I originally contacted Sam of Sam The Handyman to get an estimate on restoring a brickwork arch above a second-storey window. The quote was very reasonable, and they were able to return a few days later to perform the work. While up on the ladder, Sam noticed my 'torch down" flat roof had developed numerous, large wrinkles, and warned me that it would be prone to leak. We agreed to a price to repair it, and the work was done the following week. Sam and his crew completed both jobs quickly. However, it was later discovered by professionals that the brickwork had not been mortared properly, and the flashing above the window had been left open to the elements/wildlife. Also, the new membrane roof began leaking within a few months of installation - causing water damage to the rooms below. I would, therefore, not recommend Sam The Handyman.