Boss Leather

My husban shopped a long time for his Chistmas gift and stopped his choice on Boss Leather. It was the best choice. We enjoyed the drive to Bolton, had a personalised service, our leather chair was delivered on time and looks stunning!
We just can't wait to go back for our livingroom furniture!

We are in awe with the craftsmanship, the attention to details (stitching, leather matching), the richness of the leather and its colour. We are convinced that, like an old leather jacket, they will only get more patina with the years and that they will be past down from generation to generation as it is truly a "family heirloom". And, we must not forget the fantastic service.
Thank you to the Ricciardi family and team, you will be highly recommended.

Beautiful Iriqouis collection sofas, 1 1/2 chair with ottoman. Gorgeous, quality leather.Very well built with GREAT service.What more can one ask for . Thank you for all your help and quick service.

I just received my gorgeous leather set and it looks fantastic ! From walking through the door at Boss leather we were greeted so warmly by all the staff and allowed to really take our time at trying the different sofa's. Ralph explained to us their various choices in leathers and firmness and between us we found exactly what we were looking for. We received it in the time frame quoted and the boys who delivered Adam and can't remember (sorry ) were really careful and so friendly ! Overall a fantastic shopping experience and i will highly recommend them !

I purchased a leather sofa, love seat and chair from Boss Leather and I could not have been happier with the quality product that I received. Boss delivered the product with the exact specifications that I ordered and delivered the product ahead of schedule. When visiting Boss' impressive showroom I dealt with their sales manager Robert, who was extremely knowledgeable and passionate about the products he was selling. He took the time to understand what I was looking for and did not use any sales tactics or up selling in order to complete the sale. All and all I was extremely satisfied with the product and service I received from boss leather. I cannot recommend them enough.

Ordered our sofa and love seat in August and didn't receive delivery of the set until December. Although I made a trip in person to look at their showroom, I made a deposit in August over the phone a week later. It was then that they had made a handwritten mistake on both (!) my email address and telephone number, compounding the delay.

Long story short, they admitted their mistake and Ralph took extra steps to make it right with us (so no ratings deduction). And the product looks and feels amazing.

I purchased a leather sectional from Boss Leather in October and Adam and Michael delivered it today (December 3, 2016), before the holidays as they promised. First, the sectional looks amazing! I chose a red colour because I am not conventional; it's beautiful and the quality looks exceptional, it's comfortable and no deficiencies from what I can see. I don't think I'll have any issue with my purchase!

As a consumer, what I value above anything else is service, especially when I'm spending what I consider to be a lot of money. The service from Boss Leather is exceptional. When I attended the store in October, I was served by Paul Agricola, who was kind, patient and knowledgeable as I asked a lot of questions to be sure that I was making a good choice.

I found Adam and Michael, the gentlemen who delivered the sectional, to be outstanding. They called prior to their arrival to let me know that they were en route. When they arrived, they moved a couch for me that I was unable to move on my own, and I did not expect that and I did not even have to ask. I was impressed that Adam actually remembered me from my visit in October. They were careful in how they carried and put together the sections, and provided me with felt cushions for the legs as I did not think to get any. They respected my request to remove their shoes as they entered my home, and I have not always had that experience with service deliveries. Above all, they were just pleasant, polite and genuinely nice and a great reflection of Boss Leather. In my opinion, if you have a great product but provide crappy service, you will not get my money, I don't care if it's a good deal. I am so happy with the product and service from Boss Leather that I am going to purchase the matching ottoman in the coming months. Keep up the good work Boss Leather:).

My husband and I were in the market for a new couch. Something stylish, but also rugged enough to stand up to our 2 dogs. After doing some research online, we found Boss leather, and after speaking to some of their associates, we agreed this was the choice for us. Their knowledge of all things leather was very reassuring, and their staff was superb in accommodating a delivery to Prince Edward Island, which was a first for them! Needless to say, we are beyond thrilled and would definitely recommend Boss Leather to anyone seeking out beautiful, quality furniture in the future.

Thanks Robert and everyone at Boss Leather!!

My experience with Boss Leather has been nothing but spectacular. I initially found them while doing research for quality leather sofa's around the GTA and fortunately came across their awesome website. The site is very user friendly and easy to navigate with a wealth of information and resources. There are detailed pictures and specifications of each piece they carry which gives you a very good idea of what you might want before even going to the showroom.

The Boss Leather store is beautiful and massive; you could literally spend hours wandering and admiring all the sofas they have on display. Upon arrival we were greeted by Robert who would assist us. Extremely helpful and knowledgeable, Robert showed us all our options for leather selection as well as cushion materials and firmness. He has very good ideas and suggestions and it becomes very evident that he is passionate as well as an expert in this field. Robert is very patient and doesn't put any pressure, giving you all the time you need. While we were waiting for them to be built we also had the pleasure of dealing with Robert's sister Danielle for some follow up calls and additions to our order. She is very friendly and helpful and it was nice having the opportunity to deal with her as well.

This is a well established family business and the quality of their sofas is second to none. These are custom made with top notch materials (top grain, Italian leather/ kiln dried hardwood frames) and solid construction with a warranty that shows how confident they are in their products. Since these sofas are made from scratch, the delivery will take a while (approx 7 weeks). Once you take delivery you quickly realize that it was definitely worth the wait. The delivery guys are also family and they take great care in the delivery and setup of your new couches. They are very friendly and efficient and even gave some good tips on the care and maintenance of the leather going forward.

I highly recommend this company if you're looking for top quality leather sofas. The customer service they provide from the beginning to delivery is highly commendable. Their sofas are built locally in the GTA which is a bonus as you'll be supporting local, Canadian business as well.

First, i have to say that i had been looking for the last 2 years for sofas that would have the build quality that i was looking for. I have looked eveywhere and finally found Boss Leather when searching on the internet. I contacted them and that is where Danielle comes in the story. Danielle from Boss Leather really did an outstanding job in guiding us throughout the whole buying process. We live in Montréal, Québec and could not really go to Boss leather in Ontario as it was a bit far for us. But Danielle at Boss Leather really made it easy for us. She sent us some leather samples and eventually, we made the choice of leather. I also asked Danielle to add some studs at the bottom of the sofa and chair. So, 7 weeks later (which is exactly the time that Danielle told us it would take to build the sofas) We get an email from Danielle that tells us the sofas are ready. We made the arrangements to have it delivered to our home. The sofas actually arrived 5 days later. WOW !! simply amazing ! I am speechless and it doen't happen very often in my case. Even the delivery guys said to us that the sofas are really beautiful. Every person that have seen the sofas up to now are in complete amazement. I would totally do business with Boss Leather again. We are looking to add a sectional to our basement and it will be another Boss Leather for sure. Best of all, this company is Canadian. I will always encourage our canadian companies.

We send Boss Leather a heartfelt Thank you.

Paul,

Montréal, Québec