Mister Plumber

Drainage Contractors
Toronto ON M9B 1P2
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79%

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Reviews by rating (past 12 months)

Reviews for Mister Plumber

Average customer rating:
9.8 10 (426 reviews)

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Stephanie in Toronto
Stephanie in Toronto
1 review Toronto, ON
2/10

Toilet Repair That Didn't Last

We had Mr. Plumber come and fix our toilet 1 year and 6 days ago. They completed a "minor tank rebuild" including a new fill line, supply line, and trip lever. They also provided a 1 year warranty on parts and labor for the repair provided. At the time of the repair, we were happy with how quickly they came and took care of the problem. HOWEVER, 1 year and SIX DAYS later, our toilet lever is broken AGAIN, and they are refusing to honor the warranty because it expired 6 days ago. After paying nearly $400 to have our toilet repaired, I expected the parts to last longer than 1 year. I will not be using this plumber in the future nor will I be recommending them to any of my fellow homeowners.

Approximate cost of services:
$375.00
1 of 1 people found this review helpful.
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Company Response

Hi Stephanie. As you describe in your review, we are unable to fix your toilet free of charge after the warranty has expired. Similarly, we can not exchange the parts with the manufacturer for free after the warranty has expired. We would be happy to come and fix your toilet for you but as the warranty has expired, we need to be compensated for the work as it is not free for us either. Sorry you did not have the extremely positive experience that our other clients have shown here. Regards, Vlad

Hadi
Hadi
5 reviews Toronto, ON
10/10

Plumbing - clogged toilet

Andrew and Alex responded to my call regarding a blockage concern. From start to finish, they were completely professional and provided excellent service.
Besides actually resolving the problem, they provided me some best practices with respect to toilet maintenance and educated me on what caused my issues. They were timely and the price was reasonable given the industry standard.

Approximate cost of services:
$260.00
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Company Response

Thank you for using Mister Plumber.

karen in Toronto
karen in Toronto
2 reviews Toronto, ON
10/10

kitchen faucet

Alex provided Excellent service. It took less than 4 hours from the time I called to have the issue resolved. Will call for my next plumbing need in the future.

Approximate cost of services:
$540.00
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Company Response

Hi Karen, thank you for posting your review on HomeStars.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water meter installation

I was very appreciative of their work ethic. Vlad took his shoes off at the door and cleaned up the mess made from the installation. I highly recommend Mister Plumber.

Approximate cost of services:
$500.00
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Company Response

Thank you for taking your time to write a review on HomeStars.

Zubin & Hazel in Toronto
Zubin & Hazel in Toronto
1 review Mississauga, ON
10/10

Leak Under the Sink

Andrew and Alex came to fix what we thought was just a small leak under our kitchen sink. We learned the entire piping work from a previous home owner was a very amateur job and required a complete overhaul to avoid bigger plumbing problems in the future. Andrew and Alex were very knowledgeable, efficient, and courteous. They explained what they were doing and also how to maintain/care for plumbing in our home. They even looked at other plumbing problem areas and advised on these. We would call them without hesitation for any future plumbing work. Excellent, professional job!

Approximate cost of services:
$850.00
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Company Response

Thank you for your review on HomeStars.

Stuart W Craig from Toronto
Stuart W Craig from Toronto
1 review Toronto, ON
10/10

Kitchen Faucet Leak

Andrew was prompt and professional. He advised me as to the best replacement parts and finished on time. This is my second service appointment this year. Both experiences have been very positive.

Approximate cost of services:
$250.00
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Company Response

Hi Stuart, thank you for your review on HomeStars.

Dennis in Riverdale
Dennis in Riverdale
14 reviews Toronto, ON
10/10

Lead pipes removal well done!

Had our side of City of Toronto lead pipes removed. Careful, professional and thoughtful service in a timely manner. Will stay with therm as plumbers for foreseeable future. Reasonable proce below other estimates

Approximate cost of services:
$1,700.00
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Company Response

Hi Dennis, thank you for your review. Our plumbers are licensed and experienced in lead pipes replacement in Toronto. Mister Plumber uses modern equipment to make a job with minimum disturbances to landscape. Also, Mister Plumber is local city contractor that offers competitive prices. All the best, Mister Plumber team

Ben in Toronto
Ben in Toronto
1 review Toronto, ON
10/10

Back-water Valve installation

Very professional and punctual. The front yard looks exactly like it did before the job. (They hand dug an 11 foot deep hole to replace a broken tree-root infested 1920's era house trap with a back-water valve - to qualify for a subsidy from the city of Toronto). They also replaced a broken "y" pipe that connects the neighbour's sewer to mine (beyond the backwater valve) on the way out to the street at no additional charge. Total cost was/will be $2800 Parts&Labour + $364 HST - $1250 Mail-in Subsidy = a grand total of $1914. I'm very happy with their service. Edit: I forgot to mention they also installed 2 clean out pipes on either side of the back-water valve (1 facing towards house, 1 facing towards street) for easy snaking in the future.

Approximate cost of services:
$1,914.00
1 of 1 people found this review helpful.
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Company Response

Hi Ben, thanks for posting your review. Backwater valve is one of the flood protection devices, so your basement is protected from city sewage backup. All the best, Mister Plumber team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mister Plumber

Welcome to Mister Plumber! We are a professional plumbing company with more than 15 years of experience servicing Toronto and the GTA ( Toronto licensed contractor ) Fully-licensed, bonded and insured we are available with 24h service, any day at no extra cost to you for afterhours, holidays or weekends! ...
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