Mr Roof Repair.Ca

Roofing
Toronto ON M4W 3E2
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Roofing
Mr Roof Repair.Ca
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79%

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Reviews by rating (past 12 months)

Reviews for Mr Roof Repair.Ca

Average customer rating:
9.4 10 (915 reviews)

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Tristan Roffey from Toronto
Tristan Roffey from Toronto
6 reviews Toronto, ON
10/10

Shingle Roof on Porch

Mr. Roof Repair did three jobs for me. The first was a temporary fix on my porch roof, the second was a full replacement, and the third was a vent install in the roof for the dryer which I relocated to the second floor of my house. Joe was the guy assigned to my account, and I found him to be personable, professional, courteous, and very responsive. Even followed up a few months after the job was complete to make sure I was happy with everything.

Approximate cost of services:
$4,000.00
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Company Response

Hey Tristan... Communication and quality control is a big part of our business. But with the winter we're having, we feel their importance is heightened. Just wanted to make sure your roof/home was in good repair. Thanks for taking the time to write about your experiences with our services and our people. Much appreciated.

Leon from Toronto
Leon from Toronto
1 review North York, ON
10/10

Roof Repair

We had a leaking roof. I checked various companies but most would only come to replace the entire roof at a high cost. Joe and his staff at Mr Roof Repair inspected the roof and indicated that specific repairs were required, and not a complete roof replacement. During the process, Joe and the office kept in constant contact with me. The repair was completely in a timely and cost effective manner with excellent service. Joe even called me after the winter ice storm to make certain we were not having problems. Thank you for the excellent service.

Approximate cost of services:
$450.00
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Company Response

Hey Leon... The proper analysis of permanent roof repair vs. replacement is an involved process. It really comes down proper training and education. Mr. Roof Repair's accreditation is based on just that... ongoing training and education. Our aim is to prolong the life of our clients' roofs where ever possible as we understand the investment made and moving forward. The communication is standard for us. We aim to create long-lasting relationships with our clients and believe it starts there. Thanks again for taking the time to do this... Much appreciated.

Ryan from Toronto
Ryan from Toronto
8 reviews Toronto, ON
10/10

Seal skylight and repair Eaves

They came quickly and made the repair to out leaky skylight. He was quick and professional. After attempting to fix our eaves which was falling off on one side from our 3 story house he deemed it wasn't safe. We are very close to our neighbours and the ladder had to be basically vertical. Knowing it was a 2 man job they came back while we were out of town and made that repair at no extra fee. I will definitely be using Mr. Roof Repair again!!!

Approximate cost of services:
$400.00
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Company Response

Hey Ryan! Hope you had a nice vacation and thank you for trusting us to take care of your property while you were away. Thanks for the endorsement. Really appreciate you taking the time to review us. Take care.

Mary from Toronto
Mary from Toronto
2 reviews Toronto, ON
10/10

Roof replacement and venting

Steve, Joe, and Shane, thanks so much for all of your help. I feel thrilled about the work on my roof! Not only does it look absolutely beautiful, but I feel relieved to know that it's sound, well insulated, properly vented, and now meets the shingle waranty requirements. In the fall, I had felt very concerned that the roof wouldn't make it through the winter, and I am extremely happy that I found you to take care of it. Now, I have a new problem: You insulated my roof so well that I might no longer need the extra-warm comforters that I had purchased earlier in the winter to stay cosy at night!

Just a bit of background re my roof: It had been shingled in the summer by a contractor who disappeared without completing the work. He had left a crew who did some really bad work on the inside of the house, so I felt anxious about the state of my roof. I hired Mr. Roof Repair to do an evaluation of the roof. The pictures told a sad and scary story: Shingles nailed through on the exposed surface, exposed plywood, missing flashing, and more.

Indeed, while I was waiting for my job to come to the top of the Mr. Roof Repair queue, my roof leaked, sending water down through brand-new oak casings. I discovered the problem at about 10 p.m. By 8 a.m. the next morning, Steve had a crew out to shovel the roof and patch it so that no further damage would occur until the roof could be redone properly. What service! What a relief!

Mr. Roof Repair respected my pocketbook by offering me lower-cost solutions and by checking in about unexpected situations that would increase the estimated cost of the work. However, do not expect the lowest price on the market. I got solid quality and carefully thought-through solutions. No cheap materials or corner-cutting. It's my roof, which protects the rest of my house. So this is what I wanted. I've been through the huge costs of water damage in a previous house, and I didn't want to go through that painful experience again.

As you can probably tell by now, I feel very happy and satisfied with the work done by Mr. Roof Repair. I really appreciate the time they took to explain options to me. And I consistently felt like they were looking out for my best interests. In addition, the professionalism, patience, and respectful behaviour of the staff helped me to rebuild my relationship with my neighbours, who had suffered through bad experiences with the previous roofers. Not a peep of complaint from the neighbours about the experience with Mr. Roof Repair. Or from me. Thanks so much!

Approximate cost of services:
$24,000.00
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Company Response

Hi Mary... What a thoughtful review. Thank you so much for this. The home services industry, and roofing in particular has garnered a bad rap, not undeserved considering stories like yours. Roofing in particular is a tough space to navigate for consumers because there are so few companies that live up to their promises. We find that we are attending to others mistakes and worse, in a case like yours, their irresponsibility far to often. We are thrilled that we could be part of the solution for you and hope that we have restored your faith in the existence of professional, responsible and reliable home services companies. We're here for you when you need us. Thanks again for your kind words. It was a pleasure to work with you. Take care.

TJ Machado in Mississauga
TJ Machado in Mississauga
27 reviews Mississauga, ON
10/10

Repaired shingles removed by racoons

Had my shingles damaged by raccoons and could not get the original installer to respond to my request for service. Called Mr. Roof Repair and they responded in a very timely manner and completed the job in a professional manner.

I did have some challenges with getting an explanation on the follow-on work and when my concerns were raised to the owner Joe Mandel, he dealt with it in a very professional manner. He is very focused on customer satisfaction so you cannot go wrong with this company.

Review has 1 previous version
Approximate cost of services:
$350.00
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Company Response

Hi TJ... That is the highest praise that a company focused on customer service can receive and we appreciate it. We work hard to try and live up to our 100% client satisfaction aims. Admittedly, that doesn't always happen. However, one thing you can count on from us is an unrelenting effort to try to make it so. Thanks again for writing this. Take Care.

JD from Toronto
JD from Toronto
1 review Old Toronto, ON
10/10

Roof shingle repairs

After I described the problem (shingles blown off in a recent storm) and sent them photos, they quoted me a price up front and scheduled an arrival of "Between 8 and noon". Just around 8 AM, a van pulled up and two very courteous servicemen introduced themselves. I showed them the areas, and they said they would also check the rest of the roof. Despite the cold morning (it just snowed), they were cheerful and got right to it. I went to work, and came home to find everything done. The next day I was charged exactly what they quoted, no surprises.

Approximate cost of services:
$500.00
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Company Response

Hi JD... Thanks for the kind review. Sorry it took so long to respond. But with the Ice Storms, the Holidays and the unseasonably cold temperatures, we've been super busy. The winter is actually one of our busiest times of the year with Ice Dam and Roof Top Snow removal and standard repairs still ongoing. With all of these freeze/thaws, we don't see an end to it anytime soon. Thanks again for the business and for the kind words here. Take care.

ng from York
ng from York
1 review York, ON
10/10

Roof repair

Noticed a leak in my top floor ceiling. Called Mr. Roof Repair. They were prompt, and did everything as advertised. I love that they do one visit for estimate and job completion so you don't have to wait around for them twice. Did a great job, and left no mess. Highly recommended!

Approximate cost of services:
$400.00
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Company Response

Hello Mr. NG... Thanks for taking the time to review us. Glad we could make you happy. Have a wonderful holiday season. Cheers!

Derek Henderson from Old Toronto
Derek Henderson from Old Toronto
2 reviews Old Toronto, ON
10/10

Flat roof repair

We have an old house with a flat roof. It has been newly renovated. The problem started with a small leak in the bathroom. When contacted Mr. Roof came quickly and tried to isolate the leak and repair it. They provided pictures before and after the repair - but warned us that they could not be certain of the repair because they were not 100% sure of the leak. A few weeks later the leak re-appeared and larger repair was needed. They provided a written estimate and went ahead with the work. Because of cooler weather the process took a bit longer than normal but they communicated with us during the delay. Always professional.

Approximate cost of services:
$6,000.00
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Company Response

Hey Derek! We work hard to be communicative and transparent, believing it's the only way have a successful business relationship. Thanks again for your patience and understanding. Our aim is always to provide the highest levels of workmanship possible, even though sometimes weather doesn't always cooperate with our schedules. As evidenced by your review, the proper products and installation methods are always the way to go. Thanks for the kind words and have a wonderful holiday season!

Mark
Mark
11 reviews Toronto, ON
10/10

Roof Repair

My roof lost some shingles during recent high winds. I contacted Mr Roof Repair online and they promptly called me, clearly explaining their repair process which is a little different from the other roofing company I spoke to. Adam from Mr Roof Repair came out as scheduled and quickly repaired the shingles and advised me about the roof condition and improvements I may need down the road.The next morning I received an email with a comprehensive assessment of my roof including before and after photo's. Mr Roof Repair was professional, prompt and courteous from booking to completion of the job. I will definitely use them in future.

Approximate cost of services:
$399.00
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Company Response

Hi Mark! We appreciate the vote of confidence and we will most certainly be here to help if you need us down the road. Glad the report helped with the process. Have a lovely holiday season. Cheers!

FL from Bolton
FL from Bolton
1 review Bolton, ON
10/10

Roof Repair

I have two rental properties and a full time job as well. Thus, I have to rely on and trust different contractors to help maintain my properties and manage my tenant’s issues. Mr. Roof Repair has become one of those companies for me. Several times now, Mr. Roof Repair has come through, making sure I am serviced quickly, affordably and in the most responsible manner possible. This is not the first recommendation I’ve made for Mr. Roof Repair and it won’t be the last. If you need a roofing contractor you can trust, Mr. Roof Repair is it.

Approximate cost of services:
$500.00
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Company Response

Hey FL... What a thoughtful review! And for one of the busiest guys we know, to take the time to write it, makes it worth even more. It makes us feel good that we know you count on us and that we can fulfill your expectations. Thanks again for writing this. Cheers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Roof Repair.Ca

Helping your protect your home in the GTA since 1979! Backed by a 30 year history of quality workmanship and solid referrals combined with experienced and well trained roofers. We are roofing specialists that offer you a timely solution oriented approach to solving all your roof repair problems and concerns. ...
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