Royal York Roofing Ltd

This firm certainly knows all about cedar roofing.
Royal York's crew arrived when they said they would and worked everyday until the job was finished, no interuptions. Every night they tidied up and went over the driveway with a magnet to collect up any nails
Crew were pleasant, friendly and efficient. The office staff were helpful and responsive. It was a pleasure dealing with all of them. I would recommend Royal York Roofing.

Roof was replaced 12 years ago by Royal York. Noticed a missing vent now, and they responded very promptly and fixed it free of charge (outside of the 10 yer warranty).

Before I hired Royal York Roofing (RYR) to replace aging roof on my house, I asked them for a detailed breakdown of the prices, but they denied and said that they provide only the total amount in their quotes. Before they started the project, they verbally promised to install the metal vents on the roof. But when their work was completed, it turned out they actually installed cheap plastic vents. The person who was responsible for the project even argued to me that plastic vents are not different than the metal vents in terms of functionality. A few years later, since squirrels and a raccoon damaged several plastic vents, we had leaks in the roof. I called the RYR company for warranty repairs. However, they refused to respect they warranty and quoted a high price for replacing plastic vents with the metal vents. When I pointed to the president of RYR that they promised me to install metal vents years ago, before they replaced the old roof, he was rude and verbally aggressive. After this painful experience, I had to hire another company and pay more than $1000 for replacing all plastic vents with the reliable metal vents. I learned that the warranty certificate that the RYR provides is useless, that they install cheaper parts to cut their expenses, and you cannot ask them to fix their mistakes.

I hired Royal York Roofing 7 years ago for a different project and was very happy with their work back then. So, when my roof was leaking and water was coming into the house, I knew who to call. RYR was swift to quote me and they were able to prioritize my emergency job quickly. They fit me into their schedule within a week.

While onsite, the crew was very thorough and meticulous. They did not rush the job; protected windows/shrubs with plywood and did a comprehensive yard cleanup afterwards.

They are a very professional team and I would recommend them to anyone.

We had a tree accident the roof was damaged we needed to replace the whole roof.
Royal roofing responded very fast and the job was done professionally. We are very happy

Excellent experience with Royal Roofing from the initial quote through to job completion. Work was delayed a couple weeks due to weather but they did a great job staying in touch and updating the timing. Crew was great - completed the work ahead of schedule. Did a great job cleaning the work site each evening and at job completion. I would highly recommend them and found them easy to deal with, great quality and fair price. They fully stand behind their work and fingers crossed I never need to use the warranty services but nice to know if there are problems, they will be there to help.

We detected what we thought was a small roof leak and called Royal Roofing who had replaced our roof some 6 years ago. The technician whose name was Roman I believe did an inspection and determined that the roof was in great condition. He then volunteered to do an attic inspection and showed us photos of what appears to be mold which we are about to have remediated. I thank Roman for going above and beyond his duties to help nip this situation in the bud.

Our 20 year old gazebo roof was in sad shape and we needed a whole new roof. Royal York Roofing is one of the few roofer that do cedar shakes and we gave the job to them. They did the job in a professional, timely manner. We were especially impressed with the way they cleaned the job site each night before leaving. The little extra touches such as the metal cladding on the cupola we’re especially nice. We are really enjoying our gazebo again and highly recommend Royal York Roofing.

Royal York Roofing company was a pleasant company to work with from start to finish. The company replied the next day after my initial online request to schedule for an estimator to come by. The estimator showed up ahead of schedule and was able to explain different qualities of roofing and shingles options available to me, which is great.

One great thing about the company was they can get multiple jobs done at once including attic insulation and replacement of kitchen/bathroom exhausted ducts. As with any other home renovation projects, the work always came with surprises such as the discontinued chosen colour shingle , additional of steel plate around the roof edge to cover the gap, lack of ventilation intakes, and number of plywoods that needed to be replaced. Each time Pavel from Royal York was able to clearly explained the situation to me and let me know the pro and con of each options for me to make the decision to proceed or not.

The crew working on site showed up on time each day and worked efficiently and treated customers with respect, and clean up at end of each day. Although the job took 3 days to complete, the crew came back as promised a couple days later as promised to finish last minor remaining work.

It is definitely a pleasure to work with a company that is transparent, keep communications open with customer, and deliver what is agreed or promised.

Royal York Roofing was prompt when called to make an estimate. They minimized customer/contractor face to face contact during this process due to the COVID pandemic. Pavel and his team replaced my entire roof in a timely manner. His crew did an excellent job and pointed out helpful items that needed addressing. Pavel was very practical and cost effective when suggesting solutions. They took the time to be neat and tidy and to ensure their work was done properly. Roman (one of the roofers) was very kind to share pictures with me of the work progress and finished roof. He obviously takes pride in the work he does.