A Better Way Plumbing Ltd.

I did a complete renovation of my house including new kitchen, bathroom and installation of upper floor laundry. Jason was excellent. He was accurate with his quote of the job and completed the project on time (unlike the other trades on this project). What I appreciated the most was Jason's experience. He suggested a different plan for the bathroom which completely maximized the use of the space. He not only was meticulous on the plumbing work in the property he also pointed out where mistakes by the other trades went unnoticed. I felt like I was in good hands through the entire project...

Jason and Scott fixed my blocked toilet today - admittedly an easy job for them, but they made us a priority knowing the trouble it was causing our household. They were prompt, polite and knowledgeable. I feel confident using their services and recommending them to friends and family. Thanks gents!

Excellent service! Good quality work. Jason was very friendly. Will definietly recommend them to anyone who asks for anything plumbing/furnace related. Have used Jason mutliple times and been extremely happy with the results.

Needed to move and upgrade hot and cold lines in basement and outside water shut off for renovation. Jason and his A-team showed up as scheduled and did top notch work. These guys care, do a great job and show up as scheduled. Jason has a personality and attitude that you wish every contractor could have. He charged me exactly what he quoted at the beginning of the the work. ABW Plumbing is now my go to plumber!

Both my ensuite and kitchen faucets started leaking. Looked for a plumber on Homestars and decided to call Jason based on his reviews. He did not disappoint. Inspected both faucets and suggested specific brands that I should research online. I picked out and bought some new faucets and then called to make an installation appointment. During the installation (and through no fault of his own), he discovered that a part was missing on my newly purchased kitchen faucet making it impossible for him to install. I was able to exchange the faucet on the same day. Jason made a point of coming over at the end of the next day, on a Saturday no less, to install the replacement. I found Jason to be professional, personable and very polite. His assistant, Chelsea, was also very pleasant to deal with. I would highly recommend him to anyone.

We referred to home stars for our kitchen problem...this is great..Professional company ..down to earth technicians ...straight up work at the right price. Happy customer.
Thank you
Good luck Jason

The screw to my kitchen tape came loose, Jason came out and fixed it with special tools and did not even charge me for the work. I have had Jason out before to look at my hot water tank. I am very grateful to him

We've never had to use the services of a plumber before, but when our 16 hot water heater started to show it's age recently, we decided it was time to check out our options for replacement.

Not knowing exactly where to find a good plumber we could trust, I decided to check out reviews on Homestars. Jason and A Better Way Plumbing seemed to consistently rank high in customer satisfaction, so I decided to give him a call and set up a consultation.

Jason's a busy guy, but even so, he came over on the weekend to talk to me — no charge. He is personable, professional and very knowledgeable of his craft. After listening to our criteria for a new hot water heating system and inspecting our place, Jason recommended a tankless hot water heating system. He answered all my questions and gave me a rough estimate of what it would cost. The next business day, I had an official quote.

The system is a fair bit more expensive upfront, so it took us a few weeks to do our homework on hot water heaters — to talk to a few people, and compare the pros and cons between the traditional hot water tank system and the tankless systems which are still largely a novelty here in North America, but which have been the standard in Europe for decades now. After weighing the pros and cons, we agreed with Jason's recommendation that the extra money upfront to install the tankless system was worth it in the long run and contacted Jason's office manager, Chelsea to book the installation.

Just a little note for anyone considering a tankless hot water system: Not all tankless systems are created equal. Do your homework! The Eternal hot water heaters that Jason specs are impressive, solid, high quality units with a 15 year warranty. They are made of stainless steel, 98% efficient (exceeding Energy Star recommendations) with 'ultra-low' emissions, and can easily handle what our family of four will throw at it. And with the recirculation kit, you can pretty much have 'non-stop hot water on demand.'

The installation went seamlessly. Jason and his crew were onsite a little late, due to an emergency service call-out (which he let me know about in advance), but when they arrived they went straight to work. Even though Jason works as a sole-proprietor, I was impressed at the team of professionals he called in for this bigger job — assistants, electricians, and an expert in calibrating these units. By the end of the work day, the new system was in, fully calibrated and working perfectly.

Two days later, Jason was back to take care of a little housekeeping work and we now have a fab, reliable, energy efficient hot water heating system that will last us a very long time. Jason even includes free annual maintenance on the unit for the first two years!

Now this is my chance to also give a shout out to John, who was the fellow that calibrated the system. John is impressively knowledgeable in his craft, with seemingly endless information and experience on hot water heating systems. He was a pleasure to talk with and provided us with all kinds of information and tips!

All-in-all, I am glad that I took a chance on A Better Way Plumbing and I have no problem highly recommending Jason and his team. I'll definitely be calling him again when it's time for further plumbing upgrades.

Jason arrived promptly, knew exactly what the previous plumber had failed to do and fixed it quickly. He was well-equipped and very professional and skillful. I will use his services again.

Jason is punctual, professional, efficient, knowledgeable and friendly. He fixed our shower very quickly, made it seem easy! I will use Jason again, and would highly recommend him to family, friends, and you. Good value for cost too. Thank-you Jason and Scott.