Old West Windows And Doors Ltd No Longer In Business

Windows & Doors Installation & Service
Calgary AB T2E 7A7
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Windows & Doors Installation & Service
Old West Windows And Doors Ltd No Longer In Business
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48%

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Reviews for Old West Windows And Doors Ltd No Longer In Business

Average customer rating:
9.6 10 (214 reviews)

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C Butler from Calgary
C Butler from Calgary
1 review Calgary, AB
10/10

Windows

Old West did a great job on our windows. We replaced the basement and bedroom windows, 6 in all. They were punctual, professional and friendly. We initially chose them based on both the reviews and the cost (not the least expensive, but significantly less than the "bigger" names we got quotes from). They were also the only ones to recognize some of the issues we are going to have when we replace our large front window, and even started to think of ways to address the issues, which gave them an extra star in my book - the other quotes just glossed over the issues, if they noticed them at all. I can't wait to have Old West back next year to tackle it!i also liked that they didn't try to upsell, just focussed on what we needed. Since the new windows have gone in, I've definitely noticed an improvement with sound and temperature.

Approximate cost of services:
$4,000.00
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Company Response

Hi C Butler,
Thank you for taking the time to write a review on Old West . Both Cory & myself, Rick, have installed for many years. With this knowledge of window & door installations, we can pick out potential problems and explain the solutions to our customers. I believe that is what sets us apart from the larger windows & door companies. We are also looking forward in coming back to finish the rest of your windows & doors. Rick & Cory

J from Calgary
J from Calgary
2 reviews Calgary, AB
10/10

Patio door

Old West installed our patio door a full two weeks ahead of schedule. When we discovered the screen had a rip and the alarm sensor had been damaged, they came out right away and fixed both, no problems. Super friendly!

Approximate cost of services:
$2,300.00
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Company Response

Hi J, I am glad your patio door came in sooner than expected. When removing & replacing alarm contacts, problems do happen once in a while. We will call and get them fixed asap. Thank you for your comments. Rick & Cory

Jeff from Calgary
Jeff from Calgary
3 reviews Calgary, AB
10/10

door replacement

We had both our front and back doors replaced this April. It was a great experience from start to finish. Everything was on time and finished on the estimate. I was concerned as we have tile that needed to be trimmed back to accomodate the new doors. The crew were aware of our concerns and did a great job leaving the tile in perfect shape.

Approximate cost of services:
$3,000.00
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Company Response

Hi Jeff, We generally do not issues with tile in doorways. We can cut or trim tile if needed. Your doors look great ! Thank you for taking the time to write a review.
Rick & Cory

LB from Calgary
LB from Calgary
1 review Calgary, AB
10/10

Window Replacement

Interaction with service providers begins from the moment you make contact to the final payment and we’re delighted to say our experience with Old West Windows and Doors was excellent from beginning to end. Rick was very patient with us as we worked through our estimate to ensure we understood everything. The office staff are very friendly and accommodating and the installation crew did an excellent job, especially given that they had to cut and replace some existing millwork to install our window. We would not hesitate to recommend this company to family and friends and should the need for new windows arise in future, we will contact Old West Windows and Doors. They set the standard of what an experience like this should be. Given that professionals such as these likely know other professionals of the same caliber, we asked Old West for recommendations of other service providers too.

Approximate cost of services:
$3,000.00
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Company Response

Hi LB, Thank you for your nice review . Our installation techs will take the extra time needed to do the job right. They take pride in their workmanship. Your window was a little more of a challenge than standard window installations. Jeremy & the gang always rise to the challenge. Rick & Cory

joe from Calgary
joe from Calgary
1 review Calgary, AB
8/10

exterior door

Beautiful door, great install. On time and on budget. Insert needed to be replaced, which was done in a few days. Too bad, the installers left it to me to notice the problem and point it out though.

Approximate cost of services:
$1,600.00
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Company Response

Hi Joe, Glad you were happy with the door we installed for you. Once in a while there are defects in glass or the blinds. It's how a company goes about fixing the defects or problems for the customer, that makes the difference. Rick & Cory

Les from Calgary
Les from Calgary
1 review Calgary, AB
10/10

Added Basement Window

We added a window to our Bi-Level basement above the foundation and they did a great professional job and we love all the brightness it adds to our room. Would definitely use them again.

Approximate cost of services:
$1,538.00
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Company Response

Hi Les, Your new window sure does add a lot of extra light to your room. Thank you for your review on Old West.
Rick & Cory

Shane from Calgary
Shane from Calgary
1 review Calgary, AB
10/10

Windows

The Old West Windows & Doors crew was fantastic. Professional, courteous, and knowledgeable. The job was completed in a timely manner and overall it was done very well given there was unexpected additional work to complete. Highly recommended!

Approximate cost of services:
$7,000.00
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Company Response

Hi Shane,
Thank you for taking the time to write a review on Old West. I am glad we found the rot in your walls and was able to repair. We look forward in working with you again on your next window project. Rick & Cory

Stu & Heather from Calgary
Stu & Heather from Calgary
1 review Calgary, AB
10/10

Windows and Doors

We replaced all the windows and doors in our house and garage. From the quoting through to the final clean up, it was all done in a professional, friendly and punctual manner. We valued Rick's informative and custom quote that met our technical and color needs. Shauna managed the administrative and scheduling aspects of the project in a very helpful way. The installation crew of Jeremy, Kyle, Byron, Adam and Joe was punctual, professional and a pleasure to have at our home.

Approximate cost of services:
$30,000.00
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Company Response

Hi Stu & Heather,
Wow, That sure changed the look of your home. All the new windows and doors look fantastic. Once your siding is installed you will have a totally new looking home. I am glad we were a part of this reno. Thank you for your great review! Rick & Cory

Sun from Calgary
Sun from Calgary
1 review Calgary, AB
8/10

Window Replaceing

Service was second to none. The guys showed up on the day they said they would. We changed 3 windows that day and they finished before noon. The finish work they did was better than I expected. The triple pane windows have really made a difference to the warmth of our home and I barely hear noise from outside. We would recommend Old West Windows and Doors to anyone.

Approximate cost of services:
$3,300.00
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Company Response

Hi Sun,
Thank you for your review on Old West. Yes, Triple glaze windows will reduce road noise and keep your house warmer in the winter. Jeremy & the gang do fantastic work don't they, Rick & Cory

Cassidy from Calgary
Cassidy from Calgary
1 review Calgary, AB
10/10

Windows

Every one at Old West Windows and Doors are extremely friendly. The guys that come to in stall my windows were pleasant, Honest and very efficient. I would recommend them to any and everyone.

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
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Company Response

Hi Cassidy, Thank you for taking the time to write a review on your window installation with Old West. We do our best to make sure every customer of ours, is totally satisfied. Rick & Cory

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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