Piano Inside

thank you do much for your precious time yo put the review.

We will always do our best.

See you next year

we really appreciate your review today.

Also thank you so much for the generous tips for our crew.

have a great day!

as long as our client provide us right information.

We can guarantee that there will be no hidden fee or no surprise as well.

thank you so much for the review here!

2Another lier here 

You gave us the information that the piano is upright grand.

When we were there it was a player piano with whole mechanism in it.

When you put the information through the form before make a contract 

We already mentioned it required one more person to move it with extra cost.

When I mentioned this.

You said cancel it.

We spent time and gas and labour to get there.

When you canceled it , we wasted it but didn't blame you at all even though you provided wrong information in the first place.

I think that was the best customer service that you can experience considering the situation.

Now you are blame on us for that?

There is a big difference between good customer service and being under slavery with no pride.

I'm not a slave of liers.

I serve good people with good will.

So Grow up.

Both you and I have a pdf file generated by you as a proof. 

And text msg too.

So all I can say here is "grow up"
Be a better person to other Piano Movers who is doing dangerous hard job for you.

Thank you so much.

See you soon for the next tuning!

Thank you so much for your review here.

we are trying to do our best to offer most reasonable price with high quality service with satisfaction.

We are so glad that you liked our service and we promise you that we will serve you better next time.

thank you so much for the review here.

We will do our best on your piano tuning too.

We appreciated your review here.

We will serve you better next time for any kind of piano service include tuning and repaire.

thank you.

thank you so much for your review.

I hope your kids enjoy the music with your piano

it's good for educational purpose.

see you next time

To our POTENTIAL clients who are reading this review. We did verbal quote over the phone before, but now we are only doing our moving contract through our online form because of the clients JUST LIKE THIS. So please be attention when you send a form to us to avoid this kind of bad experience. We don't want it neither. Here is the detail on ourside. on thursday 2017,sep,28th You asked me to move your piano on friday over the phone. we were already fully booked in our normal business hours start from 9 am. So I spared 7:30 am to pick up and persuaded my guys to come earlier than normal. and then I sent you the link to fill the form at 12:51 PM around noon. You didn't do it until 8:30 pm evening. I sent you another text message to fill the form asap if you want it next day 7:30 am and you called me again and said " I don't have a time for this can we do this over the phone?" I said "NO we can't" by 9:03 PM finally I got the information about the moving for next day 7:30 am. "it was a mistake?" Okay to help understanding who are reading this , here I will copy and paste the part of the form regarding asking about the staircase and steps and then I will continue *******Number of the steps on Pick Up ********* Please describe the detail , If there are over 5 steps.Please mention Shape of the staircase(straight , landing with turn, spiral curve), Size of the landing, Especially IF IT NEEDS A TILTING ON THE LANDING, then diagonal of the piano should be at least 10" shorter than the shortest distance between steps and ceiling over it Please add detail information for the pick up place if needed etc) whether all the access is paved or gravel or grass , staircase is covered with rubber pad = extra man power needed), "WHETHER THE HOUSE STRUCTURE HAS BEEN CHANGED !"or "THE PIANO WAS ALREADY THERE WHEN YOU MOVED INTO THE HOUSE !****************************** what was your answer to this detailed question? It was quite simple. "1" Did you even read it? So next day morning we picked the piano at 8 am which is 30 min late. on the destination end, a lady asked us to it into basement with narrow landing with 10 steps down. which was cearly surprise to us. So I showed the PDF file we receive from you also expained there will be extra charge on this extra job. and she agreed to put it into main floor whice has 5 steps on the porch with no extra charge. We putted it exactly where sho wanted and we got the payment. No issue at all. No one was upset. Happy ending.................until you called me 2:30 PM and insult me with F word. "How the Fuck did you handle this job? Why didn't you put is into basement?" so I gladly returned F word to you maybe I added more B word on it. (Believe me I'm good at it.) and hung up the phone.and did my job to serve other clients piano. 4:05 PM he sent me the quite long text message with apologize. saying "I was emotionally upset about myself and coudn't control myself and I left the bad review on here ,please erase it if I want etc etc etc." I accepted his apologize and we are cool now. IF YOU ARE READING THIS MR MOON. Thank you for your review here anyway. NEXT TIME. Just be more careful when you hire someonelse who is doing hard and dangerous job for you.