Toronca Fence And Decks Inc

Poor and very professional customer services and very cheap materials used. Wood started to crack in less than a year.

THESE GIYS ARE THE BEST THEY DONT DO THIER JOB THEY DO THIER BEST UNLIKE OTHER COMPANIES THEY GIVE THE BEST PRICES AND ARE VERY KIND AND UNDERSTANDING I REALLY ENJOYED WORKING WITH THEM I RECCOMEND THEM TO EVERYONE

I signed the contract with this company On August 21 2020, and promised they would built my deck in September. They took $3000 deposit on August 23. They never built the deck in time as they promised. It has been a long time and this year, they gave me a new estimate which is $3500 more. I don't want to do it any more. I asked my money back, but they always gave me all excuses. They still hold my deposit $3000 until now.

Unprofessional employees at this business. Our street hired this company to fence our yards. Upon completion I noticed a part of my fence that was crooked and not plumb with the rest of fence. They manager proceeded to convince me it was 'fine' and that 'nothing was wrong'. Ultimately my only recourse was to withhold payment till the issue was resolved.

Fast forward to present day and our neighbours have issues with their fence. Burak (manager) has continued to delay and brush aside the neighbors requests for over 5 months. Mind you, this is a repair that can be done by once person in under an hour. Suffice to say, their 5 Yr warranty means nothing once you have paid for the fence.

I warn whoever reads this and considers doing business with this company to do your due diligence and with caution. Please do not pay the remainder of balance until you have inspectef your fence and are fully satisfied because once you pay, they will NOT come for anything.

Thank you TorOnCa for the amazing work done. My kids and I are very happy with the new deck. It gives us the outdoor space to be comfortable and enjoy the outdoors.
Special thanks to Burak, who helped decide on the perfect design.
Special thanks to the entire team that made this project possible.

DO NOT HIRE - terrible work and you’ll regret it

All nice while quoting but the work is just terrible. We hired this company to install our backyard fence with some neighbors - the fence was not installed properly and boards are separating, posts are twisted and not levelled. The work is Just terrible

They will make all kinds of assurances but will not repair or correct anything. They will give excuse after excuse and the run around.

Do yourself a favour and pay a bit more and hire someone else.

I completely regret hiring this company. My fence looks terrible and it’s embarrassing.

Pathetic and VERY unprofessional. They should be ashamed at how they treat their customers. Promised several times to show up and correct their mistakes and they never come around or called. They offered $2,000 refund and they have never been around to drop it off. They are an absolutely disgusting company. Only out to rip people off. Reporting to BBB and sending bill to RC to show it was cash. You don’t want to pay me, then you can pay the tax man. Do not attempt to hire this company. Ersin, you are a disgrace!

They did a great job...quick, affordable, efficient and tidy!!!
Highly would recommend as a contractor!
Responded to phone calls immediately which is refreshing in today's fast paced technical age!!
Joe from Woodbridge.

Be careful when dealing with this company, very unprofessional. Was provided a quote for the fencing and person drawing up the diagrams advised we could decide later on whether to extend the fence past the hose bib or before it and decide on the gate afterwards. We agreed to this. When it came down to it and I asked if we could extend it and they gave me crap for that. I talked to them in a calm and professional manner but they just blew up and started yelling at me. Started telling me the neighbor didn't want to build it that far but I already spoke to my neighbor and they agreed on extending. Was told I would have to pay for the extension myself. Asked how much, they advised another $100. OK, I was fine with that. Then when they came back again to make the change, they advised its now $250. So basically, the extension is about 2 feet. So they wanted $250 to build 2 feet. Then without even discussing anything they just said forget it, we don't want to do it, do it on your own and they left the fence open unfinished. Very unprofessional. I did some research and keep in mind they have been REMOVED from the better business bureau probably for having too many complaints and issues so do your due diligence and check them up first. So I basically got an unfinished fence and forced to pay what was on the contract. So be careful what you discuss with the initial person vs the person doing the actual work. They will change things up on you. The initial linear footage charge will be enticing at first, but they will charge you ridiculous amounts or make up insanely high quotes to close off your gate for example. I have had other friends tell me their neighbors reached out for quotes and they never show up either. So keep that in mind.

We were slightly hesitant to use Toronca based on some mixed reviews we saw online. We were more or less forced into using them due to a few neighbors not communicating with others, in a new subdivision. However, we were very happy with everything. All of the crews were pleasant and professional. They were very hardworking. I felt they took great care in making sure the posts were lined up just right. Our fences and gates look great. The gates were made from scratch and seem extremely heavy duty. We’ve received many compliments on our fences! Thanks guys!