- Approximate cost of services:
- $500.00
- Company Response
Hi Crystal
Thanks so much for the great review and choosing United Alarm - we know there are lots of options in Calgary so we truly appreciate your business
Hi Crystal
Thanks so much for the great review and choosing United Alarm - we know there are lots of options in Calgary so we truly appreciate your business
We are so sorry to hear about the negative experience you received from our cancellation department. United Alarm policy is that we needed a signed cancellation letter to cancel any account. As United Alarm is responsible for the security if over 60000 home in Calgary alone, this can seem to be a little more work then canceling your cable. Can you please contact our account manager at 403-261-8838 and let us know what happened? This way we can see what went wrong and what we can do to fix this moving forward.
Kind Regards
United Alarm
We are so sorry to hear about the negative experience you received from our collections department. If you could please contact Rodrigo our accounts manager at 403-261-8838 so we can look into what happened, and how we can avoid this kind of customer service in the future appreciated
Hi Arlene,
Great to hear! Thank you for taking the time to put in a review.
Bob has been with us a long time and is very experienced in his field. It is always great to hear when customer have a positive experience with not only our company but our sales team as well.
Please don't hesitate to call us for any future needs you may have.
Sincerely,
United Alarm
Hi Mohammed
Your kind words are sincerely appreciated.
Thank you for supporting a local Calgary company.
United Alarm Systems Inc
United alarm service quality and ending contract issues
We are so sorry to hear about the negative experience you received when canceling your account. United Alarm policy is that we needed a signed cancellation letter to cancel any account. As United Alarm is responsible for the security if over 60000 home in Calgary alone, this can seem to be a little more work then canceling your cable. But this is only done as our customer safety is our top priority.
We look forward helping you with your security needs in the future. Please let us know about our past account as you will receive a credit for all returning customers.
Kind Regards
United Alarm
Hi Sanjiv
Thank you for your review of our services. It’s customer like you that helped make us Calgary Larges locally own security companies.
Kind Regards
United Alarm
Thank you for your kind words
Hi Sentii,
Thank you for taking the time to put in a review.
It is always great to hear when a customer has a positive experience with not only our company but our tech team as well.
Please don't hesitate to call us for any future needs you may have.
Sincerely,
United Alarm
Thank you for the kind review and the continuous support of United Alarm - it is certainly customers like yourself that have made United Alarm the success it is today
Thank you for supporting a local Calgary company.