Canuck installed a furnace package including furnace, humidifier, condensate pump, electronic air filter and new wifi thermostat. First off, the furnace was undersized when we advised that past furnaces needed to be a certain size. Then it needed to be replaced with a larger unit. Several times, Gord, the owner, promised us a 'turn-over package' that would include all manuals and any other pertinent information. We have made multiple requests in person, writing, text with absolutely no response or manuals being provided. We now regret ever using Canuck because if this is their form of customer service after the fact, we would sure not like to get into a service situation with them. We do not recommend using Canuck Plumbing and Heating.