Stratus Homes Toronto No Longer In Business

What started as a promising renovation experience ended badly due to cost over run caused by unfair, excessive charges which were out of synch with the initial contract. When challenged about this discrepancy, Rob gave false information resulting in broken trust and lost respect. Quality of work was inconsistent and several things had to be redone resulting in the project taking much longer than hoped. Some of this could have been avoided if the workers had taken the time to consult with the owner instead of making assumptions. The company seemed top heavy with poor communication and coordination between the different levels of management of the project. Communication with the owners of what to expect and when was poor. To their credit most of the mistakes made were corrected with no further charge although this was in the context of feeling gouged.

We hired Stratus to help us complete parts of our home after our original contractor made mistakes and left work unfinished.

Rob's and his team are great!

Expert, punctual, polite, couteous and have come back to help us with minor additional issues no matter how samll.