Replaced aging railings on 3 floors
I hired Ideal Stairs to replace the original, 60-year-old iron and vinyl railing at my parents' home because they were no longer safe.
- Communication was frequent and prompt.
- They did everything they said they were going to do, exactly when they said they were going to do it.
- The work was meticulous, detailed, and precise.
- They were able to stain the new oak handrails and balusters to perfectly match the existing stairs and surrounding hardwood.
- They patched the holes from the previous balusters in both wood and tile so that they're barely noticeable.
- They checked in every day to make sure all was going well.
- They new railing is strong and attractive.
- They cleaned up both during and after the job.
- Every interaction was professional, friendly, and courteous.
- During the 3 days it took to do the work, they made sure that there was always a functional railing at the end of the day for my parents to use.
The entire experience and end result was excellent; Ideal Stairs' Homestars rating is well earned.
- Approximate cost of services:
- $7,800.00
- Company Response
Hi Shane, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are very pleased to hear you had a great experience with our team and the overall process. Our team truly understands the importance of regular communication and ensuring the workspace is cleaned up after every working day while delivering excellent workmanship. We really appreciate the recognition! On behalf of the Ideal Stairs team we would like to thank you for selecting us to be a part of your stair railing upgrade project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.